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ukcpw  
#1 Posted : Thursday, January 24, 2019 1:01:53 AM(UTC)
ukcpw

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Hi all,

Today we had a crash during the show, the external output (from SDI BMD Duo 2 to video wall) went off and we had an error displayed, but we had to react fast and didn't see what was written.

After relaunching vMix everything is fine.

Is there a log somewhere so we can identify the problem ?

Thank you
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ukcpw  
#2 Posted : Thursday, January 24, 2019 1:09:48 AM(UTC)
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If think I saw something about "COM" on the error message...
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vmixgreg  
#3 Posted : Friday, January 25, 2019 12:04:53 AM(UTC)
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Hi ukcpw,

Please send a Support Report to support@vmix.com for us to investigate further.


vMixGreg
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