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leahstrecher  
#1 Posted : Tuesday, September 4, 2018 11:10:28 AM(UTC)
leahstrecher

Rank: Newbie

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Joined: 9/4/2018(UTC)
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Location: Milwaukee

Hello, I am testing out vMix for a Global Company and each time I enter in my registration key, I get the error message below stating, "The request error failed with an empty response." In the box below that it just says registration. See the attached screenshot. I am using a 60-day trial version at the moment. I have an internet connection and can't get past this step to test the software for potential global use. Our organization is really interested in your offering, if you could please assist with getting me past this step so I can test the software. Thanks so much! Leah

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DWAM  
#2 Posted : Tuesday, September 4, 2018 12:20:27 PM(UTC)
DWAM

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Contact support@vmix.com directly

Guillaume
kjones9999  
#3 Posted : Tuesday, September 4, 2018 11:14:13 PM(UTC)
kjones9999

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This is typically caused by the LAN firewall blocking connections to the vmix server.
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