Rank: Newbie
Groups: Registered
Joined: 6/18/2018(UTC)
Posts: 3
Location: Viet Nam
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Hi friends, When I use Virtual Set with my Virtual Studio (Green key), the video is not stable. My system: - CPU: Intel CoreX Series Core i9-7900X Processor Mainboard: Gigabyte X299 Designare Ex RAM: CORSAIR Vengeance RGB 32GB (4 x 8GB) DDR4 Bus 3000 CAS 15 Memory Kit SSD: Samsung 960 PRO 512G SSD – M.2 NVMe HDD: Western Digital Black 6TB 128MB Cache - SATA III POWER: Corsair HX SeriesTM HX850 850 Watt 80 PLUS® Platinum Fully Modular VGA: Gigabyte GTX 1080Ti AORUS 11G Graphic Card CPU Hydro Cooler H115i Pro RGB - 280mm Blackmagic: DeckLink Duo 2 Card - 2 Camera sony handheld output SDI port - Vmix 4K   My Livestreaming video with problem (at 4m36s) : ?t=4m36s Help Me Please!
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,214  Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
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Hi,
Since it is flickering to a different camera angle, it looks like a signal issue with the Decklink Duo 2 card.
Run a test with just one SDI input being used, if it doesn't flicker to a non-sdi vMix input then you can
know for sure there is a capture card issue.
It is then likely a signal loss issue, so swapping out the SDI cables would be the first thing to try.
Regards,
Martin
vMix
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Rank: Newbie
Groups: Registered
Joined: 6/18/2018(UTC)
Posts: 3
Location: Viet Nam
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Hi Admin,
Thanks for reply.
I tried to swapping out the SDI cables, but it still not change.
I see it is not flickering when only camera source. But when key to Virtual Studio, is is flickering.
Stronger key get flicker very much.
I think the issue doesn't come from the capture card.
Regards!
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
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EDIT: I see you have contacted us already, we should be able to sort this out.
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Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,214 Location: Gold Coast, Australia Was thanked: 4301 time(s) in 1523 post(s)
|
For the benefit of others that might run into this issue:
This appears to be caused by a program called "RIVA Tuner Statistics Server" (RTSS)
This is one of many applications that hijacks GPU based applications for various purposes (most get installed as bundled software on laptops).
These programs have much more in common with viruses and trojans than your average application and use various undocumented and unsupported methods in Windows and are often
hard to detect as a result.
These programs go by many names, but are generally "gaming overlay" apps (that have features to put their own graphics over the top of games).
If users happen to find programs like this on their vMix PC or laptop, it is highly recommended you uninstall it!
Regards,
Martin
vMix
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Rank: Newbie
Groups: Registered
Joined: 6/18/2018(UTC)
Posts: 3
Location: Viet Nam
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Sorry for my reply lately.
I tried to uninstall RTSS and some softwares which support VGA.
Anything is ok.
Special Thanks!
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