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Vmix social still not working properly - Won't give me access to my comments
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bobdoyle  
#1 Posted : Saturday, February 10, 2018 3:19:51 PM(UTC)
bobdoyle

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I've got a video that quickly explains the issue:

https://www.screencast.com/t/5v9v56maHYed

Basically, I can't access the comments on the page for which I'm an admin.

This just started today after months of working.

I've disconnected Vmix social as an app on Facebook, and re-authorized everything. So even after a successful login, it still says I can't access the posts.

Plus, the whole program isn't acting right. I can't move the Vmix window, or even close the program once I try to integrate with Facebok. I have to force close the program.
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Mari  
#2 Posted : Saturday, February 10, 2018 3:39:54 PM(UTC)
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Just checked, works just fine for me... vMix 20.0.0.53 / vMixSocial 4.0.0.10

Did you try by removing and re-installing software?
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stevespaw  
#3 Posted : Saturday, February 10, 2018 3:55:20 PM(UTC)
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I was just getting ready to post on this issue.
I have twitter working fine , but I may have a Facebook client soon and tried to get that to work today.
I have all of the login issues Bob has in his video. (nice BTW)

I do not that the not closing or moving box issues.

Steve
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bobdoyle  
#4 Posted : Tuesday, February 13, 2018 8:53:33 AM(UTC)
bobdoyle

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I am definitely using the latest version of everything. It only chokes when I try to interact with Facebook. YouTube is working fine, but as soon as I try to connect to Facebook, everything gets whacked, and the program basically won't let me do anything and I have to force quit.
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admin  
#5 Posted : Tuesday, February 13, 2018 9:00:53 AM(UTC)
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Hi Bob,

Can you drop us an email to info@vmix.com.au so we can investigate further?
We might need to login with TeamViewer to investigate what is happening.

Thanks,

Marti
vMix
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