logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Unable to connect to Vmix Call Server.
Options
Go to last post Go to first unread
Previous Topic Next Topic
OPL  
#1 Posted : Thursday, December 28, 2017 6:05:50 PM(UTC)
OPL

Rank: Member

Groups: Registered
Joined: 9/5/2017(UTC)
Posts: 14
Location: Calgary AB

Was thanked: 8 time(s) in 2 post(s)
Hello everyone

Having some issues hosting a Vmix Call, keep getting this error message
UserPostedImage

Running a 4K license and have never had this issue before. Have checked firewall, different cables, restarts on rig and routers etc.
Anyone else having issues with this or know of any other possible fixes. This was working last week with no issues.
On a time limit here as I have show going live in 7 hours and this is a needed element.

Thanks!
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
ask  
#2 Posted : Thursday, December 28, 2017 6:45:44 PM(UTC)
ask

Rank: Advanced Member

Groups: Registered
Joined: 10/13/2012(UTC)
Posts: 1,162
Australia
Location: Melbourne

Thanks: 220 times
Was thanked: 199 time(s) in 181 post(s)
Works for me. Can get to vmixcall.com in a browser and also initiate a call via vMix. Try establishing a hotspot and put your vmix PC on a different network and try again.
Back to top
admin  
#3 Posted : Thursday, December 28, 2017 11:19:13 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,207
Man
Location: Gold Coast, Australia

Was thanked: 4285 time(s) in 1519 post(s)
Hi,

This error usually means your license is no longer valid.
If you have upgraded recently, note the old key can no longer be used.

You can drop us an email at info@vmix.com.au to investigate further noting your license key.

Regards,

Martin
Back to top
WWW BLOG
OPL  
#4 Posted : Thursday, December 28, 2017 11:47:32 PM(UTC)
OPL

Rank: Member

Groups: Registered
Joined: 9/5/2017(UTC)
Posts: 14
Location: Calgary AB

Was thanked: 8 time(s) in 2 post(s)
admin wrote:
Hi,

This error usually means your license is no longer valid.
If you have upgraded recently, note the old key can no longer be used.

You can drop us an email at info@vmix.com.au to investigate further noting your license key.

Regards,

Martin


Thanks Martin,
Seems this production rig didn't get changed over when we upgraded to the PRO key.
All seems to be working fine now !
Back to top
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.094 seconds.