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vMixCall and Chrome not working
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pesi  
#1 Posted : Tuesday, May 30, 2017 9:39:27 PM(UTC)
pesi

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I set up a vMix Call input on the main computer with its password etc.
Then on the 'guest' laptop (which has an integrated camera and mic) I opened Chrome with the URL: vmixcall.com, entered the name and password into the login window and vMix asked if it could use the video and audio (and I said yes) and the vMix Call window opens.

However, there is no video image at all. There was audio being sent to the main vMix computer, but no video.

I cannot see any "grey video icon" on my Chrome address bar as some people on the Internet have said there should be.

Any help would be appreciated.

P.S. The camera and mic work fine for Skype (which I made sure to quite before I tried vMix Call).
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IceStream  
#2 Posted : Tuesday, May 30, 2017 10:17:44 PM(UTC)
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@ pesi

1) What version of Chrome and/or Windows/OS are you using?
(I sometimes find it takes a while for everything to load on my ASUS Android tablet)
2) How is the bandwidth?
3) Have you tried with FireFox?


Ice
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thanks 1 user thanked IceStream for this useful post.
pesi on 5/30/2017(UTC)
pesi  
#3 Posted : Tuesday, May 30, 2017 10:21:58 PM(UTC)
pesi

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I did get it working finally - my old laptop was obviously not up to the job but on a later laptop, it works just fine.
I have a question though - the 'guest' only sees himself - both in the main (big) window as well as in the small inset window - why is that? Is there no way the vMix (main computer) side can communicate back with the guest?
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IceStream  
#4 Posted : Tuesday, May 30, 2017 10:31:05 PM(UTC)
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@ pesi

The "Guest" should see whatever is on the "Program Output" screen in vMix.
The small inset screen can be toggled ON or Off on the menu bar at the bottom of the screen.
Similarly, the 'chat/text' window can be toggled ON and Off (for off-air communication) on the same menu bar.
There is a feature request to be able to select what you send to the caller, as "Program Output" might not always be what you want.


Ice
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pesi on 5/31/2017(UTC)
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