logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
coultersound  
#1 Posted : Sunday, January 2, 2022 7:02:02 AM(UTC)
coultersound

Rank: Newbie

Groups: Registered
Joined: 1/2/2022(UTC)
Posts: 2
United States

Happy new year! I've had a Pro account for the last few years with few issues. All of a sudden today any live video coming into vMix only shows the top third, with the rest black. The issue is definitely in vMix. I've tried bringing video in through my BlackMagic Decklink card, multiple inputs, and my BirdDog NDI encoder. In both cases, The computer is able to show correct video through other apps, but vMix only shows it as partial image.

I have restarted everything multiple times. I've reinstalled the Decklink firmware and upgraded. I've deleted vMix and reinstalled. No matter what, the issue persists. My system is an i9 8-core with 32GB Ram and an NVidia 2080Ti.

I've attempted to attach an image below. I don't know if it worked, because all I see in this window is an HTML tag, but hopefully it did. I'd appreciate any ideas, as this is crippling my workflow.

Thanks!



Screenshot 2022-01-01 125211.png (260kb) downloaded 1 time(s).
admin  
#2 Posted : Sunday, January 2, 2022 12:36:39 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,208
Man
Location: Gold Coast, Australia

Was thanked: 4290 time(s) in 1520 post(s)
thanks 1 user thanked admin for this useful post.
eduardocfs on 1/2/2022(UTC)
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.