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Chris Daum  
#1 Posted : Wednesday, October 20, 2021 7:02:20 PM(UTC)
Chris Daum

Rank: Advanced Member

Groups: Registered
Joined: 11/20/2020(UTC)
Posts: 74
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Germany

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Hi Champs,

we have a (I think) very special Problem occurring with one of our Black Magic
Deck Link Cards.

After a certain operating time of the PC (1 - 2 hours) there
occurs a extreme delay on one outputs of the Deck Link card.

The card is linked to external output 3 & 4 in the vMix SetUp
and via a crosspoint connected to a Ross Carbonite mixing Desk.

When I switch the mix (additional mixes are routed to the ex outs)
it takes up to one second till the image changes at the Ross mixing desk.

Of course there is a "natural" delay due to signal processing but after a restart
of the machine it´s much less than one second.

Has anybody experienced a similar problem or maybe a hint where to search
for a solution?

(Updating firmware, reinstalling Deck Link Card etc. had no effect)

thanks and regards
Chris
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