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dperaltajr  
#1 Posted : Tuesday, September 14, 2021 2:20:21 AM(UTC)
dperaltajr

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Hi guys, getting an error occasionally that an NDI stream is crashing and closes vMix. Is there a way to determine which exact stream is crashing? Event viewer? Crash logs? it just shows the following errors in event viewer:

Faulting application name: vMix64.exe, version: 24.0.0.66, time stamp: 0x613861a3
Faulting module name: ntdll.dll, version: 6.2.19041.1202, time stamp: 0x4f115fac
Exception code: 0xc0000005
Fault offset: 0x000000000001adbd
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15

_________________________________________________

vMixNDIHelper.exe
4.0.0.3
5b90b8b6
KERNELBASE.dll
6.2.19041.1202
c9db1934
e06d7363
0000000000034f99
ask  
#2 Posted : Tuesday, September 14, 2021 8:40:21 AM(UTC)
ask

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How many NDI flows are you ingesting and what devices are generating the flows? Troubleshoot by turning off all NDI Sources then establish the one by one. It is impossible to analyse your issue with so little information about your setup/infrastructure.
dperaltajr  
#3 Posted : Tuesday, September 14, 2021 9:13:27 AM(UTC)
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Originally Posted by: ask Go to Quoted Post
How many NDI flows are you ingesting and what devices are generating the flows? Troubleshoot by turning off all NDI Sources then establish the one by one. It is impossible to analyse your issue with so little information about your setup/infrastructure.


Hi,

Currently its a laptop running Screen Capture, 2-3 Birddog Flex Encoders (running at 1080p30), 1 Kiloview N2 Encoder, and Another laptop using screen capture to grab USB video. All running into a Dell Precision 3640 Prebuilt (i9-10900k, 32GB RAM, RTX 3070).

No way to determine as the streams are stable for a few hrs, then will just crash. and happens at random times. Thats why was hoping if there was a way to reference the stream name in the logs? Also running FEIM, but vMix will still close.

mavik  
#4 Posted : Tuesday, September 14, 2021 7:23:49 PM(UTC)
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To confirm an input is faulty, once enabling the mode, wait a while until the issue usually occurs then check the logs found in Documents\vMixStorage\logs on the computer. These logs will report every time the separate FEIM application crashes and which source triggered it.
dperaltajr  
#5 Posted : Wednesday, September 15, 2021 2:25:41 AM(UTC)
dperaltajr

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Originally Posted by: mavik Go to Quoted Post
To confirm an input is faulty, once enabling the mode, wait a while until the issue usually occurs then check the logs found in Documents\vMixStorage\logs on the computer. These logs will report every time the separate FEIM application crashes and which source triggered it.


Thank you. Was looking for where to find this.
mavik  
#6 Posted : Wednesday, September 15, 2021 2:47:11 AM(UTC)
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Just search in the KB. This is something you find easily.
dperaltajr  
#7 Posted : Wednesday, September 15, 2021 3:35:53 AM(UTC)
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Originally Posted by: mavik Go to Quoted Post
Just search in the KB. This is something you find easily.


Yeah i was looking, but couldnt find.. thanks for your help.
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