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klabezo  
#1 Posted : Saturday, August 28, 2021 8:28:00 PM(UTC)
klabezo

Rank: Newbie

Groups: Registered
Joined: 10/28/2018(UTC)
Posts: 2
Egypt
Location: Cairo

Hello Vmixers.
While I was using the Elgato stream deck with vmix and everything was very good but suddenly the stream deck stopped sending data to vmix
I tried many times to unplug and plug the stream Deck again but nothing happened.
The only way to fix the problem is to restart vmix which is not possible while I work onair.
Is there any fix for this problem.

Stream Deck and vmix both are up to date.
nutellazpw-  
#2 Posted : Monday, August 30, 2021 5:20:53 PM(UTC)
nutellazpw-

Rank: Newbie

Groups: Registered
Joined: 8/25/2021(UTC)
Posts: 5
Man
Serbia
Location: Belgrade

Was thanked: 1 time(s) in 1 post(s)
Try to "run as administrator" for both programs.
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