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Jake Parker  
#1 Posted : Sunday, March 21, 2021 1:24:14 PM(UTC)
Jake Parker

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Hello Everyone. I’m trying to locate some help regarding what seems to be a phasing / extreme hollowness when both Mic inputs are live.

I work for a News Network, and use the current version of Vmix for our production. Recently we renovated our studios a few weeks ago and since then have ran into an issue with audio where if we are conducting an in studio interview, one of our Mics will have this really bad hollowness, both mics and channels are totally fine and clean on their own, but when both are live it seems to be the last Re-loaded input is good but the other is bad.

Now I say Phasing, but both mics really aren’t close enough to each other to cause this, both are pointing at their own sound sources and shouldn’t be phasing at all, our other studio (Studio 2) has the news anchor and guest at the same distance from each other as Studio 1 (the issue location).

We use Sennheiser Wireless Lapel Microphones XSW2-ME2-B and plug directly into our production PC’s (recently eliminated the soundboard in the production chain for ease and studio automation).

Any help at all would really be appreciated.
Thank you!
Vince Beck  
#2 Posted : Sunday, March 21, 2021 1:38:39 PM(UTC)
Vince Beck

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Are hearing this on the recorded video? Depending on how you are routing things, you may be hearing both the Master and Windows system audio at the same time. To confirm, be sure to mute Windows audio in the taskbar.

That's the only time I've ever encountered that issue.
Jake Parker  
#3 Posted : Sunday, March 21, 2021 2:07:48 PM(UTC)
Jake Parker

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Originally Posted by: Vince Beck Go to Quoted Post
Are hearing this on the recorded video? Depending on how you are routing things, you may be hearing both the Master and Windows system audio at the same time. To confirm, be sure to mute Windows audio in the taskbar.

That's the only time I've ever encountered that issue.


Yes sadly it’s coming through to the recorded video and not just my headphones.

I believe we usually do have the windows audio muted.

We have changed RF’s on the transmitter too just incase it was frequencies causing this.
But even that hasn’t made an effect.
Vince Beck  
#4 Posted : Sunday, March 21, 2021 2:17:55 PM(UTC)
Vince Beck

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How are your capturing the audio?
Jake Parker  
#5 Posted : Sunday, March 21, 2021 3:28:01 PM(UTC)
Jake Parker

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Through USB, mics are plugged into PC and would be captured from the sound card.

Again individually no issues at all.

During an interview turning off the opposite mic instantly makes the bad one go back to normal and clean.
Babbit  
#6 Posted : Sunday, March 21, 2021 4:21:16 PM(UTC)
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Try each of your inputs in vMix independently with both mics on. You can simply mute/turn off the audio on the input you're not testing at that particular moment. If you can hear both mics, that points to an input utilizing 2 channels off your USB audio interface.

With the UMC404HD, and I presume others as well, it's possible to create inputs with channels 1+2 and channels 3+4. Furthermore, if you've not using the ASIO version of the input, or at least not using it exclusively, it's possible to essentially have multiple vMix inputs using the same audio channels. That in itself will create enough cancellation to make some funky phasing sounds.

If you stick with only using ASIO when creating audio inputs in vMix, it won't let you make multiple inputs with the same audio channel. It will throw an error showing it's already in use.

You can also fix this described situation by using the audio matrix to turn off the appropriate channels in the inputs, but that's sort of the bubblegum and duct tape approach.

There's some bits and pieces missing, so I'm sort of taking an educated guess here.

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