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AIDA HD NDI 200 to VMIX - 24 receiving black video - A noob fails setting up an NDI camera for VMIX
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Bardiccollege  
#1 Posted : Monday, March 15, 2021 10:12:04 AM(UTC)
Bardiccollege

Rank: Newbie

Groups: Registered
Joined: 6/6/2020(UTC)
Posts: 8
United States
Location: Minnesota

Thanks: 6 times
After a couple searches of these forums I can't find what I need so here it is...

- The camera is a brand new AIDA HD NDI 200
- I plugged this in to my CISCO switch SG250-08HP ; (POE 45watts)
- The computer is a 2019 Dell XPS 15"
- Using Vmix 24 & NewTek NDI tools

Through this setup Vmix is receiving black video from the AIDA,
checking the HDMI port of the AIDA camera shows a good video signal, so something is wrong on the NDI chain.

I have been trouble shooting this for a day now and haven't found anything I can figure out
- hard rebooted the systems
- tried different cat6 cables
- I used NewTek video tools to run a test pattern as an NDI stream and that made it through to Vmix good (test made by same computer running Vmix)
- Also I used the newtek "Studio Monitor" to look at the AIDA NDI source and that was also black video, same as Vmix
- lowered the firewall shield on my private network - no improvement

Early in the beginning the AIDA HD 200 did make a clear signal for about 30 minutes,
during that time I was messing with the camera functions via web control panel, but I haven't been able to get it back.

My gut tells me this is a firewall issue, the trouble is I don't have much experience messing with firewalls

Is there anything I have missed to check on this chain?
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Bardiccollege  
#2 Posted : Monday, March 29, 2021 3:50:35 AM(UTC)
Bardiccollege

Rank: Newbie

Groups: Registered
Joined: 6/6/2020(UTC)
Posts: 8
United States
Location: Minnesota

Thanks: 6 times
I just wanted to update this incase its of use to anyone else encountering the problem.

I discovered that for some reason the default address does not work on my switch, however turning on DHCP option assigned an address that does work. So the black video issue was entirely caused by my network switch having already occupied the address used as default by the HD NDI 200.
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