logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
streamstuff  
#1 Posted : Friday, January 29, 2021 4:57:11 AM(UTC)
streamstuff

Rank: Member

Groups: Registered
Joined: 7/18/2020(UTC)
Posts: 13

I had vMix social working perfectly with YouTube comments yesterday, but now when trying to connect I get the following error and no streams appear in the dropdown:

Could Not find scheduledStartTime
Source: YouTube.CheckLogin

I have tried on multiple computers, did a fresh install, tried v24, completely revoked vMix permissions in Google and re-added them, and still get the same result. I see another user in one of the vMix Facebook Groups posting the exact same issue. Google seems to having some login issues this morning, maybe related? https://downdetector.com/status/google/
greggibson  
#2 Posted : Friday, January 29, 2021 7:19:08 AM(UTC)
greggibson

Rank: Advanced Member

Groups: Registered
Joined: 3/23/2020(UTC)
Posts: 137
United States
Location: Washington, DC

Thanks: 41 times
Was thanked: 25 time(s) in 17 post(s)
I’m having the same issue today.
kekshoernchen  
#3 Posted : Friday, January 29, 2021 7:38:57 AM(UTC)
kekshoernchen

Rank: Newbie

Groups: Registered
Joined: 1/29/2021(UTC)
Posts: 2
Germany

Thanks: 1 times
I'm having the same problem at a rehersal for a show on saturday, which was quite frustrating. The exact same setup has been working great 1 or 2 days ago until now.
admin  
#4 Posted : Friday, January 29, 2021 12:32:26 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,214
Man
Location: Gold Coast, Australia

Was thanked: 4302 time(s) in 1523 post(s)
This appears to be a temporary issue on YouTube's end.
I have just tested again and it now appears to be working for newly created streams.

Regards,

Martin
vMix
greggibson  
#5 Posted : Friday, January 29, 2021 1:05:09 PM(UTC)
greggibson

Rank: Advanced Member

Groups: Registered
Joined: 3/23/2020(UTC)
Posts: 137
United States
Location: Washington, DC

Thanks: 41 times
Was thanked: 25 time(s) in 17 post(s)
Sorry Martin I am still seeing this on newly scheduled streams. It is odd in that the Social login does work on a couple of my client channels, but does NOT work on most of them.

Sometimes in the "Source" line it says "YouTube.CheckLogin". Other times it says just "YouTube.Login".

I even tried rebooting my computer and starting vMix from scratch. Same issue.

Again the error is:

"Could not find scheduledStartTime"
Source:YouTube.Login

or sometimes
"Source:YouTube.CheckLogin"


greg
greggibson  
#6 Posted : Friday, January 29, 2021 1:18:05 PM(UTC)
greggibson

Rank: Advanced Member

Groups: Registered
Joined: 3/23/2020(UTC)
Posts: 137
United States
Location: Washington, DC

Thanks: 41 times
Was thanked: 25 time(s) in 17 post(s)
I just tried another vMix machine as well. Same issue.

greg
admin  
#7 Posted : Friday, January 29, 2021 2:54:53 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,214
Man
Location: Gold Coast, Australia

Was thanked: 4302 time(s) in 1523 post(s)
It appears as though the corrupted streams can't be deleted, so any streams creating during the YouTube outage are stuck this way.
This means we will need to release an update to workaround it.
admin  
#8 Posted : Friday, January 29, 2021 3:36:53 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,214
Man
Location: Gold Coast, Australia

Was thanked: 4302 time(s) in 1523 post(s)
Workaround for this YouTube issue has now been released as vMix 23.0.0.68
thanks 1 user thanked admin for this useful post.
kekshoernchen on 1/29/2021(UTC)
greggibson  
#9 Posted : Friday, January 29, 2021 3:37:11 PM(UTC)
greggibson

Rank: Advanced Member

Groups: Registered
Joined: 3/23/2020(UTC)
Posts: 137
United States
Location: Washington, DC

Thanks: 41 times
Was thanked: 25 time(s) in 17 post(s)
Thank you!
kekshoernchen  
#10 Posted : Friday, January 29, 2021 9:17:42 PM(UTC)
kekshoernchen

Rank: Newbie

Groups: Registered
Joined: 1/29/2021(UTC)
Posts: 2
Germany

Thanks: 1 times
Thank you, seems to be working on my end as well :)
freshpixel  
#11 Posted : Friday, January 29, 2021 9:32:49 PM(UTC)
freshpixel

Rank: Newbie

Groups: Registered
Joined: 12/2/2020(UTC)
Posts: 2
Switzerland
Location: Zürich

Originally Posted by: admin Go to Quoted Post
Workaround for this YouTube issue has now been released as vMix 23.0.0.68



Thanks for the quick and great support!
Cheers from Switzerland!
Manuel
greggibson  
#12 Posted : Friday, January 29, 2021 10:39:21 PM(UTC)
greggibson

Rank: Advanced Member

Groups: Registered
Joined: 3/23/2020(UTC)
Posts: 137
United States
Location: Washington, DC

Thanks: 41 times
Was thanked: 25 time(s) in 17 post(s)
The update does appear to correct the problem. You may need to delete any existing streams scheduled prior to this update and create a new listing for them. I initially got an error trying to access an existing scheduled stream, but new listings are seen as expected.
LeeL  
#13 Posted : Saturday, January 30, 2021 3:28:37 PM(UTC)
LeeL

Rank: Advanced Member

Groups: Registered
Joined: 4/17/2020(UTC)
Posts: 50
United States
Location: Washington DC

Thanks: 6 times
Was thanked: 4 time(s) in 2 post(s)
This was driving me nuts. I think the problem appeared in .67 because I didn't see it .66.

I was doing a live stream tonight and could not get this to work no matter what I did.
Now that the show is over I updated to .68 and BOOM worked immediately.

Lee

sidd  
#14 Posted : Thursday, February 18, 2021 9:03:54 PM(UTC)
sidd

Rank: Newbie

Groups: Registered
Joined: 1/7/2021(UTC)
Posts: 1
Pakistan
Location: lahore

hello there!

i am also facing this issue. Anyone know how to resolve this issue.?
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.