Urgent: vMix sends black video on streams Options  Watch this topic  Print this topic » Normal Threaded

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Kodster		#1 Posted : Monday, January 11, 2021 12:50:25 AM(UTC)
Rank: Newbie Groups: Registered Joined: 1/11/2021(UTC) Posts: 3 Location: South Carolina		I have just reciently gone from Streamlabs to vMix. Had no issues on Streamlabs but seem to get a issue where when I try and stream, on vMix it looks fine, but on the stream total black on it. I don't know if I have a setting messed up, but all my drivers are up to date and I am on Windows 10 Home with the vMix Pro 22.0.0.66
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Kodster		#2 Posted : Monday, January 11, 2021 1:04:19 AM(UTC)
Rank: Newbie Groups: Registered Joined: 1/11/2021(UTC) Posts: 3 Location: South Carolina		and when I change the proformence tab from EVR to the other one I just get a green screen on the streams
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doggy		#3 Posted : Monday, January 11, 2021 1:06:00 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 12/27/2012(UTC) Posts: 5,318 Location: Belgium Thanks: 299 times Was thanked: 977 time(s) in 810 post(s)		Originally Posted by: Kodster I have just reciently gone from Streamlabs to vMix. Had no issues on Streamlabs but seem to get a issue where when I try and stream, on vMix it looks fine, but on the stream total black on it. I don't know if I have a setting messed up, but all my drivers are up to date and I am on Windows 10 Home with the vMix Pro 22.0.0.66 Yeah , maybe upgrade for starters to the latest 22 or even better to v23 (to put it gently)
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Kodster		#4 Posted : Monday, January 11, 2021 1:17:36 AM(UTC)
Rank: Newbie Groups: Registered Joined: 1/11/2021(UTC) Posts: 3 Location: South Carolina		I believe I bought the software in v22 but I am not sure if it will let me keep my key for v23
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doggy		#5 Posted : Monday, January 11, 2021 1:57:38 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 12/27/2012(UTC) Posts: 5,318 Location: Belgium Thanks: 299 times Was thanked: 977 time(s) in 810 post(s)		Originally Posted by: Kodster I believe I bought the software in v22 but I am not sure if it will let me keep my key for v23 Yeah but 22.0.0.66 is not the latest v22 so you could safely update that (or download it from the vMix site)
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elvis55		#6 Posted : Monday, January 11, 2021 2:08:53 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/17/2017(UTC) Posts: 438 Location: Luzern - Schweiz Thanks: 69 times Was thanked: 57 time(s) in 51 post(s)		Quote: I have just reciently gone from Streamlabs to vMix. I believe I bought the software in v22 but I am not sure if it will let me keep my key for v23 I was wondering where else can you buy a v22 version in 2021?
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doggy		#7 Posted : Monday, January 11, 2021 2:16:01 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 12/27/2012(UTC) Posts: 5,318 Location: Belgium Thanks: 299 times Was thanked: 977 time(s) in 810 post(s)		Originally Posted by: elvis55 I was wondering where else can you buy a v22 version in 2021? The vMix website (for those that didn't want to upgrade(pay) to v23) but for new users v23 is a no brainer
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elvis55		#8 Posted : Monday, January 11, 2021 2:29:13 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 3/17/2017(UTC) Posts: 438 Location: Luzern - Schweiz Thanks: 69 times Was thanked: 57 time(s) in 51 post(s)		Originally Posted by: doggy Originally Posted by: elvis55 I was wondering where else can you buy a v22 version in 2021? The vMix website (for those that didn't want to upgrade(pay) to v23) but for new users v23 is a no brainer OK. But when I switch to vMix from another program, I first download the 60 day trial version before I buy a v 22.
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xaver		#9 Posted : Monday, January 11, 2021 3:01:02 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 11/11/2016(UTC) Posts: 378 Location: Europe Thanks: 23 times Was thanked: 38 time(s) in 32 post(s)		Originally Posted by: Kodster I believe I bought the software in v22 but I am not sure if it will let me keep my key for v23 when did you buy it? Or do you use V23 and it was a typing error
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Babbit		#10 Posted : Monday, January 11, 2021 3:11:02 AM(UTC)
Rank: Advanced Member Groups: Registered Joined: 10/26/2020(UTC) Posts: 76 Location: Maryland Thanks: 2 times Was thanked: 26 time(s) in 20 post(s)		You can check if you're eligible for a free update: https://www.vmix.com/kno...free-vmix-version-update
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