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Apple related products just giving me grief - Ipad or Iphones just don't seem to work with vMix Call
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Simsyuk  
#1 Posted : Wednesday, October 7, 2020 10:28:00 PM(UTC)
Simsyuk

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Is anyone having issues with either Ipad or Iphones using vMix Call, I've tried three different people and all have the same issue, just blue screen?

If you are, did you resolve it and if so how please? Yes all three tests are using Chrome.
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dmwkr  
#2 Posted : Wednesday, October 7, 2020 10:57:34 PM(UTC)
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See: https://www.vmix.com/kno...on-issues-with-vmix-call

2. Incorrect Browser

vMix Call requires the latest Google Chrome on Windows, Mac and Android devices.
Only Safari (Version 13 or higher) will work on iOS devices, Chrome is not supported.
If these requirements are not followed, the caller will see a blue screen and the call will not connect.
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Simsyuk  
#3 Posted : Wednesday, October 7, 2020 11:25:19 PM(UTC)
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Thanks
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Simsyuk  
#4 Posted : Thursday, October 8, 2020 12:39:15 AM(UTC)
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Originally Posted by: dmwkr Go to Quoted Post
See: https://www.vmix.com/kno...on-issues-with-vmix-call

2. Incorrect Browser

vMix Call requires the latest Google Chrome on Windows, Mac and Android devices.
Only Safari (Version 13 or higher) will work on iOS devices, Chrome is not supported.
If these requirements are not followed, the caller will see a blue screen and the call will not connect.


Strange, we've tested on Safari version 14.1 and still only blue screen!
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solo16  
#5 Posted : Tuesday, October 13, 2020 3:58:58 AM(UTC)
solo16

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Location: Cotswolds, UK
Yes we have same issue. Have tried Vmix call on latest safari and also chrome on my iMac and it does not work.

Suggestions please?
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