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mppfeffer  
#1 Posted : Friday, July 24, 2020 1:50:39 AM(UTC)
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I am currently assigning shortcuts to our Elgato Stream Deck. All of them work exactly as they should except the Start Playlist shortcut. I've already created a playlist and went through the same button assignment that I did with every other shortcut. The one difference that I've noticed on my list of shortcuts is that the Start Playlist shortcut doesn't have an available input (which makes sense as it is not an input but more of an automation). However, this is the only difference I can see. When I attempted to test the button on our Stream Deck, absolutely nothing happened.

Has anyone had any experience with this? Is there something that I have missed?
doggy  
#2 Posted : Friday, July 24, 2020 2:00:01 AM(UTC)
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How are you using the streamdeck in with vMix ? native SD app, vMix plugin other ?
mppfeffer  
#3 Posted : Friday, July 24, 2020 2:18:15 AM(UTC)
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I am using the plugin found in the Stream Deck app.
dmwkr  
#4 Posted : Friday, July 24, 2020 2:27:26 AM(UTC)
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What happens, when you click the Playlist button (not the cog wheel)? Does your playlist start?

What happens, when you assign the shortcut to a key on your keyboard, instead of your Streamdeck? Does it work?
mppfeffer  
#5 Posted : Friday, July 24, 2020 2:37:43 AM(UTC)
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It starts if I click the Playlist button. On the Stream Deck, it does nothing. I haven't tried using a keyboard shortcut yet as I am trying to make this system as simple as possible for our show host who is not tech savvy in the least.
dmwkr  
#6 Posted : Friday, July 24, 2020 2:42:47 AM(UTC)
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The keyboard shortcut would be just for trouble shooting purposes, to narrow down the problem.

And: Does a different function work on that Streamdeck button?
mppfeffer  
#7 Posted : Friday, July 24, 2020 2:43:27 AM(UTC)
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Originally Posted by: dmwkr Go to Quoted Post
What happens, when you click the Playlist button (not the cog wheel)? Does your playlist start?

What happens, when you assign the shortcut to a key on your keyboard, instead of your Streamdeck? Does it work?


After assigning the shortcut to a keyboard key, it did work. So the only place it isn't working right now is the Stream Deck.
mppfeffer  
#8 Posted : Friday, July 24, 2020 2:50:24 AM(UTC)
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Originally Posted by: dmwkr Go to Quoted Post
The keyboard shortcut would be just for trouble shooting purposes, to narrow down the problem.

And: Does a different function work on that Streamdeck button?


The button does work for other functions. Does this mean that Stream Deck is unable to start a playlist on vMix?
doggy  
#9 Posted : Friday, July 24, 2020 2:56:08 AM(UTC)
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It's working here though

both as standard SD shortcut (calling a vMix shortcut) and also with the vMix plugin

Only difference is with the SD shortcut function the vMix windoe has to be active in order for it to respond

If other shortcuts directly or though the SD are working then something else must have been done wrong
dmwkr  
#10 Posted : Friday, July 24, 2020 3:00:52 AM(UTC)
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That is strange. For me it works without problems. I haven't experienced anything like this. Maybe try a workaround:

Use ScriptStartDynamic as the function for your button.

Here is the code for the script field:

Code:
Function=SelectPlaylist&Value=NameOfYourPlaylist
Sleep 200
Function=StartPlaylist


You've got the set the name of your playlist as the value.
mppfeffer  
#11 Posted : Friday, July 24, 2020 3:02:43 AM(UTC)
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Hmmm, All I changed was the button (from Stream Deck to a keyboard button) and it worked. Not sure what I would have done incorrectly. Thanks for the help, though!
doggy  
#12 Posted : Friday, July 24, 2020 3:11:55 AM(UTC)
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Originally Posted by: mppfeffer Go to Quoted Post
Hmmm, All I changed was the button (from Stream Deck to a keyboard button) and it worked. Not sure what I would have done incorrectly. Thanks for the help, though!


Glad it's solved.

Remember though there is a third option , having the SD button as a website button and give it the http api function (also solves the problem of vMix window not being active or SD connected to another computer in the LAN)

No, am not mentioning companion as option 4 ;-)
thanks 1 user thanked doggy for this useful post.
mppfeffer on 7/24/2020(UTC)
mppfeffer  
#13 Posted : Friday, July 24, 2020 3:30:31 AM(UTC)
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An update on my problem... After troubleshooting and determining that the Start Playlist shortcut worked when assigned to a keyboard command, I reassigned the shortcut to the Stream Deck (same button as before) and it worked. Perhaps just a bug? Not sure but I'll accept the fact that it works.

Thanks to all for your help!
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