logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
timmaire  
#1 Posted : Friday, July 3, 2020 9:16:13 AM(UTC)
timmaire

Rank: Newbie

Groups: Registered
Joined: 7/3/2020(UTC)
Posts: 3
United States

Was thanked: 1 time(s) in 1 post(s)
This was resolved by uninstalling everything dell related and other unnecessary programs from the new pc.

I am new to Vmix. I have used it for two months. Just purchased the HD version. I have one camera input to the capture card via sdi and 1 external output via sdi from the same card (Decklink Duo 2). After about 20 to 30 minutes of external output and recording MP4(baseline) to the hard drive the final recording has a strange glitch. The audio and video go out of sync and then the audio is fast and then everything goes back to normal. This has happened to several recordings around the same time. I found the recording log and I am trying to figure out what causes this? Can someone please help me troubleshoot this problem? Please see an example video at the following link (31:30) is the glitch. https://vimeo.com/434815513. The computer specs and the recording log are below. Thanks!

VMIX 23.0.0.58

Camera
Sony PXW-X70 connected via SDI to Decklink Duo 2

alienware aurora

Processor
9th Gen Intel® Core™ i7 9700 (8-Core, 12MB Cache, up to 4.7GHz with Intel® Turbo Boost Technology)
Operating System
Windows 10 Pro 64-bit
Video Card
NVIDIA® GeForce® RTX 2070 SUPER™ 8GB GDDR6 (OC Ready)
Memory
32GB Dual Channel HyperX™ FURY DDR4 XMP at 2666MHz
Hard Drive
1TB M.2 PCIe NVMe SSD
Capture Card
Blackmagic Design DeckLink Duo 2


7/2/2020 9:20:48 AM, Version: 23.0.0.58 x64
7/2/2020 9:20:48 AM, Size: 1920x1080
7/2/2020 9:20:48 AM, System: NTSC 29.97p
7/2/2020 9:20:48 AM, Codec: H264
7/2/2020 9:20:48 AM, Format: UYVY 16 1498831189
7/2/2020 9:20:48 AM, AudioDevice: vMix Audio
7/2/2020 9:20:48 AM, AudioFormat: 48000 Hz 16 Bit 2 Channels
7/2/2020 9:20:48 AM, AudioDelay: 0
7/2/2020 9:20:48 AM, RestartInterval: 0
7/2/2020 9:20:48 AM, Buffers: 10
7/2/2020 9:20:48 AM, BitRate: 8 Mbps
7/2/2020 9:20:48 AM, AudioBitRate: 128 Kbps
7/2/2020 9:21:47 AM, StartRecording
7/2/2020 10:11:54 AM, StopRecording
7/2/2020 10:11:54 AM, Duration: 00:50:07
7/2/2020 10:11:54 AM, Frames: 90094
7/2/2020 10:11:54 AM, DroppedFrames: 21
7/2/2020 10:11:54 AM, DueToSourceFrameRate: 21
7/2/2020 10:11:54 AM, DueToHardDiskOrCPU: 0
7/2/2020 10:11:54 AM, DroppedSamples: 2
7/2/2020 10:11:54 AM, MissedSamples: 2
7/2/2020 10:11:54 AM, SyncedSamples: 0
7/2/2020 10:11:54 AM, AudioOffset: 0
7/2/2020 10:11:54 AM, AudioDelay: 0
7/2/2020 10:11:54 AM, AudioEngine
7/2/2020 10:11:54 AM, Running: True
7/2/2020 10:11:54 AM, SampleRate: 48000hz 16 Bit
7/2/2020 10:11:54 AM, MixingErrors: 0
7/2/2020 10:11:54 AM, Streams
7/2/2020 10:11:54 AM, Mixer
7/2/2020 10:11:54 AM, Samples: 182669
7/2/2020 10:11:54 AM, Dropped: Read 0 Write 0
7/2/2020 10:11:54 AM, Latency: 0 ms
7/2/2020 10:11:54 AM, Errors: 0
7/2/2020 10:11:54 AM, Headphones
7/2/2020 10:11:54 AM, Samples: 182656
7/2/2020 10:11:54 AM, Dropped: Read 7 Write 6
7/2/2020 10:11:54 AM, Latency: 20 ms
7/2/2020 10:11:54 AM, Errors: 0
7/2/2020 10:11:54 AM, AV
7/2/2020 10:11:54 AM, Samples: 181558
7/2/2020 10:11:54 AM, Dropped: Read 36 Write 0
7/2/2020 10:11:54 AM, Latency: 80 ms
7/2/2020 10:11:54 AM, TargetLatency: 67 ms
7/2/2020 10:11:54 AM, Resampled: 680/0
7/2/2020 10:11:54 AM, Errors: 0
timmaire  
#2 Posted : Thursday, July 16, 2020 11:19:22 AM(UTC)
timmaire

Rank: Newbie

Groups: Registered
Joined: 7/3/2020(UTC)
Posts: 3
United States

Was thanked: 1 time(s) in 1 post(s)
This was resolved by uninstalling everything dell related from the pc.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.