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Video Stuttering Issue with Live Feed
Rank: Newbie
Groups: Registered
Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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Hey all,
I am putting on a live event to raise money for actors and artists out of work due to COVID-19 and have been working on the operational side of things to get well prepared for a 24 hour streaming event. Things are coming along nicely and I am cramming in as many vMix tutorials on youtube as possible and applying them to our own achievable outcomes.
One problem I am experiencing is stuttering with my camera's feed only. I initially thought this was an issue with my camera but I opened up OBS and the stuttering didn't occur there - so I am thinking it is an option or something i have ticked or set to in vMix that is causing the stuttering.
My status in terms of rendering, cpu usage, etc. all looks fine. I can definitely provide specs however I am not too computer savvy so would need to know what specs to look for.
Any help you can provide would be so much appreciated!
Regards
Matt
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Rank: Advanced Member
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Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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Are you dropping frames? Check the stats, bottom right.
What is your render time? What are you capturing with and at what frame rate?
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Rank: Newbie
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Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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Hey, thanks for the response Vince.
My FPS is 30 | Render Time: 1-2 ms | GPU mem: 2% | CPU vMix: 4% | Total: 25%
It looks like frames are dropping as if I wave my hand around slowly my hand teleports to another location as if it has skipped frames.
I am capturing with an Elgato HD60 S connect up to a Lumix camera. My settings on the camera are matching vMix's capture of 1080p 29.97 fps
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Rank: Advanced Member
Groups: Registered
Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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Did you check the Elgato internal settings? It could be set to 60p. Do you actually show dropped frame in VmIx statistics?
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Rank: Newbie
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Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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When I look at statistics, this is what I see
Input: Game Capture HD60 S | Source Dropped: 0 | Renderer Dropped: 27022 | Resync: 17817 | Queue: 1 | Video: 20 16 17 16 (23) | Audio: 40/67 ms Dropped: 1/0 Resampled: 0/20
I don't know what I am really looking at here - but I will check my capture card internal settings now.
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Rank: Newbie
Groups: Registered
Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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Okay,
I changed the internal settings on the Elgato capture card to capture at 1080/30, disabling the allowance of 60.
I am still getting the choppy stutter/frame-skip on my feed in vMix. But in OBS and even ELgato Game Capture software, my feed is clean and smooth.
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Rank: Advanced Member
Groups: Registered
Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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You are dropping like crazy at render time. That’s a GPU issue most likely.
Make sure You have your NVidia/AMD Graphics card selected in settings under performance.
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Rank: Newbie
Groups: Registered
Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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Hm, that's weird though. Because in other software I don't get the stuttering or the render drop issue. I have an Nvidia GEFORCE 1060 SUPER.
I thought maybe it had something to do with the motherboard and USB 3.0 so I moved things around and tried to find different variations on where I should plug it. But alas, to no avail.
Very odd.
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Rank: Advanced Member
Groups: Registered
Joined: 7/28/2019(UTC) Posts: 351 Location: Santa Rosa Thanks: 1 times Was thanked: 53 time(s) in 51 post(s)
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Rank: Advanced Member
Groups: Registered
Joined: 10/13/2012(UTC) Posts: 1,162 Location: Melbourne Thanks: 220 times Was thanked: 199 time(s) in 181 post(s)
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Matt, how did you go with this? Happy to help out if there are still issues. Send me a PM if you want.
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Rank: Newbie
Groups: Registered
Joined: 5/6/2020(UTC) Posts: 7 Location: Brisbane
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Hey guys,
Thank you for your help. I actually changed the rate in vMix to match my camera from 1080p29.97 to NTSC1080p30 and it fixed the frame skip issue. I am still having renderer drop, but not having any resync issues anymore.
It doesn't appear to be affecting the result that I wish to get so there's no real need to fix beyond this point. However, it mentions that a renderer dropping is due to a slower gpu functionality. So would that just be a matter of doing all these optimisation things? I've gone into my Nvdia control panel and selected preferred maximum performance and all that as vMix instructs to do.
Anyway, thank for your help! If I have anymore major issues I will let you know.
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Rank: Advanced Member
Groups: Registered
Joined: 10/13/2012(UTC) Posts: 1,162 Location: Melbourne Thanks: 220 times Was thanked: 199 time(s) in 181 post(s)
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Originally Posted by: Mashed Theatre Hey guys,
Thank you for your help. I actually changed the rate in vMix to match my camera from 1080p29.97 to NTSC1080p30 and it fixed the frame skip issue. I am still having renderer drop, but not having any resync issues anymore.
It doesn't appear to be affecting the result that I wish to get so there's no real need to fix beyond this point. However, it mentions that a renderer dropping is due to a slower gpu functionality. So would that just be a matter of doing all these optimisation things? I've gone into my Nvdia control panel and selected preferred maximum performance and all that as vMix instructs to do.
Anyway, thank for your help! If I have anymore major issues I will let you know. This is probably connected with particular inputs. As you said it often doesn't seem to affect the output. I see it mostly with some NDI sources where I might have a different framerate to my project settings.
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Rank: Advanced Member
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Joined: 4/13/2015(UTC) Posts: 59
Thanks: 45 times Was thanked: 3 time(s) in 3 post(s)
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Usually, with an Elgato card a re-boot usually fixes that issue. I put My Elgato HD60+ back in the box as a backup.
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