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Exclamation Mark on Elgato Stream Deck XL
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rnhturner  
#1 Posted : Thursday, March 12, 2020 1:18:36 PM(UTC)
rnhturner

Rank: Advanced Member

Groups: Registered
Joined: 8/4/2018(UTC)
Posts: 32

Thanks: 2 times
Stream Deck XL no longer working with vMix? I just updated vMix, Stream Deck and PC and when I use push the stream deck button (vmix button on stream deck) I get an exclamation mark. vMix can't detect the button when I try to "find" it in vMix either.

Very frustrating since it was all working yesterday.

Any ideas?
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Salleman  
#2 Posted : Friday, March 13, 2020 2:40:15 AM(UTC)
Salleman

Rank: Member

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Joined: 3/13/2020(UTC)
Posts: 25
Sweden
Location: Stockholm

Thanks: 2 times
Same problem!
I updated both vMix and Streamdeck and now it doesent work any more

vMix 23.0.0.41
Stream deck:
Software Version 4.6.1.12887
Firmware 1.0.191203
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Salleman  
#3 Posted : Friday, March 13, 2020 6:20:14 AM(UTC)
Salleman

Rank: Member

Groups: Registered
Joined: 3/13/2020(UTC)
Posts: 25
Sweden
Location: Stockholm

Thanks: 2 times
I have solved it now!

I uninstalled Stream Deck Software Version 4.6.1.12887 and downloaded from Elgato the Software Version 4.5.1.12246 and now it works again.

There's probably some code missing or changed that's vMix plugin can't use anymore.

Regards

Niklas 
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