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USB gaming headsets for live commentators with VmixCall - Simple USB Call Center Headset works. Microphone Problems with USB Gaming Headset
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tgdzapa1  
#1 Posted : Tuesday, February 11, 2020 10:39:27 PM(UTC)
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Hi

I am planning a live sports broadcast with 2 commentators. My plan is to provide the two commentators each with a notebook with headset and integrate them with VmixCall. This works very well with a simple call center headset like this one: https://www.jabra.com.de...evolve-40#/#6393-823-109 .
When I plug in a gaming USB headset the microphone does not work. Test Headset were:

https://www.hyperxgaming...d-alpha-s-gaming-headset
&
https://www.beyerdynamic...-300.html?cid=mm_produkt

Obviously the Call Center Headset and Gaming Headset do not work the same way. Has anyone had the same experience or knows the problem?
Thanks for your input.

best regards
Patrick
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mjgraves  
#2 Posted : Thursday, February 13, 2020 3:40:02 AM(UTC)
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Originally Posted by: tgdzapa1 Go to Quoted Post
Obviously the Call Center Headset and Gaming Headset do not work the same way. Has anyone had the same experience or knows the problem?


Actually, the do basically work the same. My day job is with a conference calling company. We are always recommending headset to clients.

Gaming headsets tend to be more complicated, especially if the purport to deliver surround sound.

Dig into the OS sound settings. It's likely that the mic was simply disabled.

Or the browser somehow doesn't have permission to access that microphone. That setting is in Chrome itself.
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tgdzapa1 on 2/14/2020(UTC)
mavik  
#3 Posted : Thursday, February 13, 2020 9:15:07 AM(UTC)
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I use a Logitech H540 and it just works like a charm.
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tgdzapa1 on 2/14/2020(UTC)
tgdzapa1  
#4 Posted : Friday, February 14, 2020 11:50:35 PM(UTC)
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Originally Posted by: mavik Go to Quoted Post
I use a Logitech H540 and it just works like a charm.



Thank you Mavik for your information.
Do you need the Logitech H540 for commentators as well?
If so, how do you add commentators to the show? With vMixCall? what is the quality of the Logitech H540 headset? Do you have a Youtube example of a show?
Thank you for your answer.
Best Regards
Patrick
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mavik  
#5 Posted : Monday, February 17, 2020 9:22:33 PM(UTC)
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I'll try to do a short review for you.
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tgdzapa1 on 2/19/2020(UTC)
mavik  
#6 Posted : Sunday, February 23, 2020 1:21:45 AM(UTC)
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Sorry for the late reply. Feel free to take a listen into the headset.
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dmwkr on 2/23/2020(UTC), tgdzapa1 on 2/23/2020(UTC)
tgdzapa1  
#7 Posted : Sunday, February 23, 2020 5:01:36 AM(UTC)
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Hi Mavik
Absolut genial! Many thanks for your demo clip. last question: do you hear your own voice when you speak?
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mavik  
#8 Posted : Sunday, February 23, 2020 5:56:22 AM(UTC)
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Yes and no. I have linked the headset to the headphone output of vmix. Rotating the headphone knob effects the volume. That way I have all the freedom I need.
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tgdzapa1  
#9 Posted : Tuesday, February 25, 2020 6:51:07 AM(UTC)
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Originally Posted by: mavik Go to Quoted Post
Yes and no. I have linked the headset to the headphone output of vmix. Rotating the headphone knob effects the volume. That way I have all the freedom I need.


Maybe you didn't really understand me. When you use your Logitech Headset with a VmixCall input, do you hear your own voice clearly and loudly? As I said, it is very important for commentators to hear their own voice well when commenting.
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mavik  
#10 Posted : Tuesday, February 25, 2020 7:50:02 AM(UTC)
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That wouuld be a local setting and could cause some feedback loops. vMix dooes a mix minus for each caller. On the host side you can select an audio bus to send as return feed. It depends on your preferences. Sending their own audio on the return I would NOT recommend. It will have a delay or latency that usually confuses people. If the commentator should hear themselves this is a setting that I would do locally. That way you have zero latency. One option doing so could be dante via.
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