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SRT - video freezes (fixed)
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seb666  
#1 Posted : Wednesday, December 11, 2019 4:27:44 AM(UTC)
seb666

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Hi,

thanks for beta 23.0.29! I can now send all four outputs via SRT to another machine. For testing purposes I have sent four mp4 recordings via SRT from two different machines to our main Obsidian system (btw. thanks for the additional Audio Busses in 23 ;) ). At first attempt something went completely wrong and I got a GPU overload, Audio dropouts and distortions and more. A reboot of the receiving Obsidian system helped.

But now I notice video freezes of all SRT inputs on the Obsidian system from time to time. Audio stays working in most of the cases. On the notebooks that send the SRT streams I don't see any problem. When I stop the frozen external output on the sender side and restart it, it works again (but sooner or later, one or more others will freeze).

All machines are Intel/Nvidia based. The notebooks are quad-core and hexa-core with a GTX1070 builtin, the Obsidian is a 10core i9 with a GTX1080TI. Can I give you further information to resolve this issue? :)

BTW, here's a picture of our testing setup: https://assets.adobe.com...3-45d7-49b0-b0d405bf8f8c

Regards
Seb
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admin  
#2 Posted : Wednesday, December 11, 2019 9:35:07 AM(UTC)
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Sounds like maybe a network issue of some kind.
A few things you can do to diagnose:

1. Check under Statistics in vMix under the SRT tab to see if video or audio is coming through on both ends when "frozen".
2. Check under the SRT tab to see if data is being received as well.
3. Check the logs in Documents\vMixStorage\logs
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seb666 on 12/12/2019(UTC)
admin  
#3 Posted : Wednesday, December 11, 2019 5:29:23 PM(UTC)
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I think we have identified the issue and fixed it in the public 23 release (23.0.0.30)
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seb666 on 12/12/2019(UTC)
seb666  
#4 Posted : Thursday, December 12, 2019 3:49:29 AM(UTC)
seb666

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Originally Posted by: admin Go to Quoted Post
I think we have identified the issue and fixed it in the public 23 release (23.0.0.30)


You rock! Thanks for that awesome update. :)

Regards
Seb
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