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thecloudmediagroup  
#1 Posted : Monday, September 16, 2013 4:41:04 PM(UTC)
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So I had a wedding on Saturday that we recorded and streamed as well as a church service today. We added last week an external monitor for our audio production suite for the engineer. The fullscreen option was set as the multiview. When we went back to look at the recording, the multiview was recorded and not the output! This is very bad for us. I hadn't checked a recording since we added the screen. I didn't think to check because I was under the assumption that the "record" feature would record the actual output/external source. The fullscreen is set as multiview and the Recording/External was set as output. Why would the record function record what was on the full screen and not was set under the "Recording/External" option? Please advise. Thank you.

-Seth
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Adriankey4 on 9/16/2013(UTC)
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#2 Posted : Tuesday, September 17, 2013 4:41:26 AM(UTC)
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Hi Seth,

I've just had a look and the only way this can happen is if you have selected MultiView for both Fullscreen and Output in settings.
There was a bug in a preview version of vMix 10 but this is fixed in vMix 10.0.0.59

Regards,

Martin
vMix
thecloudmediagroup  
#3 Posted : Tuesday, September 17, 2013 2:11:11 PM(UTC)
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I can verify that I have the latest version of the program and this still happens. When I switch the full screen output to "output" it records the correct video. The multiview was only set to the fullscreen output. So it seems that the program is recording whatever the fullscreen has selected. The recording/external is alway set to output because we are also live streaming every service.
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#4 Posted : Wednesday, September 18, 2013 6:32:37 AM(UTC)
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Hi Seth,

This was part of the tests I conducted. Switching the fullscreen to different sources while recording
made no different to the recording as long as it was left as Output in the settings.

If you can provide a step by step guide of how you were able to get the record to switch to something else
let me know as every test I have tried has worked correctly.

Regards,

Martin
vMix
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#5 Posted : Wednesday, September 18, 2013 6:50:03 AM(UTC)
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I've found one possible way for this to happen.
If the Output Format in Settings -> Performance is set to RGB32 then the all outputs including recording will be the same as fullscreen.
Change this setting back to UYVY or YUY2 as these are the default and provide the best performance and work with the multiple outputs feature.

I sincerely apologise for the problems and confusion this has caused. I will update the Outputs documentation to make note of this.

If there is another reason you needed to change this to RGB32 let me so I can provide some alternative solutions.

Regards,

Martin
vMix

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thecloudmediagroup on 9/18/2013(UTC)
thecloudmediagroup  
#6 Posted : Wednesday, September 18, 2013 2:27:03 PM(UTC)
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Thanks Martin! That is definitely the issue. The reason that I have it set to RGB is because it removes a green bar from our stream. We are currently streaming at 854x480. When it is set at the normal YVUV I get a few pixel tall green bar on across the top of the video stream. Do you know why that is?
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Adriankey4 on 9/18/2013(UTC)
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#7 Posted : Wednesday, September 18, 2013 3:53:22 PM(UTC)
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Best I can tell, the Adobe Flash Encoder is adding green bars to certain resolutions as it doesn't appear in other programs.
864x486 shows up without the green bar, so that might be an option.

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Adriankey4 on 9/18/2013(UTC)
thecloudmediagroup  
#8 Posted : Wednesday, September 18, 2013 8:06:40 PM(UTC)
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How is the performance of RGB32 vs a yuv colorspace. Does the rgb have better performance in regards to video and CPU processing?
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#9 Posted : Thursday, September 19, 2013 6:25:02 AM(UTC)
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YUV formats use about half the resources as RGB
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