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AJA Software Installer v15 - vMix support?
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Owallen  
#1 Posted : Thursday, November 22, 2018 2:41:59 AM(UTC)
Owallen

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Any time frame when to support AJA Software v15?
Have Aja IO 4K plus and only get black picture from the inputs.
Previous version works with inputs. Not with outputs.
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bogdan.alexe  
#2 Posted : Friday, November 23, 2018 5:30:23 AM(UTC)
bogdan.alexe

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Same issue here.

vMix support says: "The version 15 drivers have only just been released and are not yet supported by vMix.
You will need to install the prior 14 drivers from the AJA web site, which should work correctly."

Indeed, installing version 14.3 works well with 3 inputs and one output.

Hope it helps.
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Owallen  
#3 Posted : Friday, November 23, 2018 5:46:10 AM(UTC)
Owallen

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Thanks for your reply!
Haven't got any luck with the output.
It works for some seconds and stops with an error that says the buffer is full.
Any special thing to think of to get it to work?
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admin  
#4 Posted : Friday, November 23, 2018 12:42:32 PM(UTC)
admin

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If you are seeing errors using the output, you will need to disable the AJA audio device
in Device Manager.

1. Right click Start Menu
2. Select Device Manager
3. Under Sound Video and Game Controllers disable AJA audio

NOTE: This will not impact audio with AJA devices in vMix and is safe to disable.
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thanks 1 user thanked admin for this useful post.
Owallen on 11/23/2018(UTC)
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