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VMIX has { D3DSTART } ERROR
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zhashunwang  
#1 Posted : Tuesday, May 8, 2018 4:39:24 AM(UTC)
zhashunwang

Rank: Newbie

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Location: TAIWAN
My customer

NOOTBOOK ASUS N501VW
VMIX 20.0.0.55
VGA CARD[GTX960M] 397.31-notebook-win10-64bit-international-whql

Customer say he update the windows
And the vmix can not open
has { D3DSTART } ERROR
Can you help me
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nocedicocco  
#2 Posted : Tuesday, May 8, 2018 5:19:23 AM(UTC)
nocedicocco

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Location: Italy
I have the same problem when I try to use graphics acceleration, while with the integrated video card working properly.
I have updated windows to version 1803.
My video card (on the laptop) is Nvidia gtx 1060 with the latest 397.31 drivers.
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admin  
#3 Posted : Tuesday, May 8, 2018 6:58:36 AM(UTC)
admin

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Hi,

Please try the new 21 beta:
https://forums.vmix.com/...aspx?g=posts&t=14691

If you don't want to use a beta, the only fix at the moment is to roll back windows update until a fix for 1803 is available.

Regards,

Martin
vMix
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german2018  
#4 Posted : Wednesday, May 9, 2018 4:29:54 PM(UTC)
german2018

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I happen the same
the solution was to go back to windows 10 version 1704
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RHSportable  
#5 Posted : Friday, May 11, 2018 8:53:55 AM(UTC)
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I got this yesterday too. Changing the Nvidia driver didn't fix it. Every time I start vMix it checked and enabled optimus graphics, and I'd get the error. There was no way I could get vMix to start using the Nvidia GPU without it enabling optimus graphics prompt. Rolling back to 1709 fixed it.
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DWAM  
#6 Posted : Friday, May 11, 2018 1:50:49 PM(UTC)
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Always follow the thread about the beta version!

https://forums.vmix.com/...ts&m=53111#post53111
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KoJl6ACA  
#7 Posted : Wednesday, May 16, 2018 5:10:32 AM(UTC)
KoJl6ACA

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Location: Ukraine
Setup:
Win10 Pro
Core i7 - 4700HQ
Nvidia 850M
8gb RAM

Hello guys faced with subj issue a few days ago with major windows 10 update.
tried different approaches to fix it based on forum solutions - nothing helped.

nvidia drivers updates
DirectX updates
different versions of vmix 20

The only what has fixed issue was a rollback to previous windows build.
Windows Settings-> Update & Security -> Recovery -> Go Back to Previous version of Windows 10
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ovinas  
#8 Posted : Wednesday, May 16, 2018 5:49:19 AM(UTC)
ovinas

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@KoJl6ACA
Why not just read post #3 in this thread? It's all in there...
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PrepSpin  
#9 Posted : Wednesday, May 16, 2018 7:12:27 AM(UTC)
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What worked for me is to remove the Asus sonic and radar software. Once removed the error was gone and all is good.
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AlanZ  
#10 Posted : Saturday, May 19, 2018 1:54:51 PM(UTC)
AlanZ

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I did not get a start error but...

I updated my Asus laptop computer (with a1080ti graphics) to the most recent Windows build and that went well.

On a Dell desktop computer, things did not go so well after the 1803 update.

After the windows update, my graphics card (nVidia 1050ti) driver would not load, so all video went back to a virtual graphics card (a really really bad way to render graphics).
VMix CPU usage was horribly high... not a surprise when it can't find the video card hardware.

Downloading the latest nVidia driver from their website solved the issue on my desktop computer.

http://www.nvidia.com/do...esults.aspx/134070/en-us

Supported products for this driver build:

NVIDIA TITAN Series:
NVIDIA TITAN V, NVIDIA TITAN Xp, NVIDIA TITAN X (Pascal), GeForce GTX TITAN X, GeForce GTX TITAN, GeForce GTX TITAN Black, GeForce GTX TITAN Z
GeForce 10 Series:
GeForce GTX 1080 Ti, GeForce GTX 1080, GeForce GTX 1070 Ti, GeForce GTX 1070, GeForce GTX 1060, GeForce GTX 1050 Ti, GeForce GTX 1050, GeForce GT 1030
GeForce 900 Series:
GeForce GTX 980 Ti, GeForce GTX 980, GeForce GTX 970, GeForce GTX 960, GeForce GTX 950
GeForce 700 Series:
GeForce GTX 780 Ti, GeForce GTX 780, GeForce GTX 770, GeForce GTX 760, GeForce GTX 760 Ti (OEM), GeForce GTX 750 Ti, GeForce GTX 750, GeForce GTX 745, GeForce GT 740, GeForce GT 730, GeForce GT 720, GeForce GT 710
GeForce 600 Series:
GeForce GTX 690, GeForce GTX 680, GeForce GTX 670, GeForce GTX 660 Ti, GeForce GTX 660, GeForce GTX 650 Ti BOOST, GeForce GTX 650 Ti, GeForce GTX 650, GeForce GTX 645, GeForce GT 640, GeForce GT 635, GeForce GT 630
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