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dark_ata  
#61 Posted : Wednesday, January 3, 2018 1:15:38 PM(UTC)
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i created a new project, add the 7 blackmagic input, add the video with color key, add the background, created 4 virtual, disable the 10 multiview of 7 input, add the multiview stylus and configure the sources in the 1º multiview, change aspect of 7 input, configure the another 3 multiview(the 1º not have the source 6), add in source 6 in the multiview the 1º multiview(source9) try change in the 1º multiview the source 6, check that no change, change multiview of source 6 to none, change in 1º multiview(source9) to add source6, in source 6 put in multiview source 9 and crash. I replicate this 3 times recording and not recording.



to replicate



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admin  
#62 Posted : Thursday, January 4, 2018 1:53:14 AM(UTC)
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Thanks, we are now able to replicate the issue.
It is related to using the same 7 blackmagic input in a virtual input as well.

We will release a fix soon, in the meantime take care to ensure that multiviews are not assigned in ways that will create a loop.
thanks 1 user thanked admin for this useful post.
dark_ata on 1/4/2018(UTC)
dark_ata  
#63 Posted : Saturday, January 6, 2018 5:56:50 PM(UTC)
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another crash this time ndi

Quote:
- System

- Provider

[ Name] Windows Error Reporting

- EventID 1001

[ Qualifiers] 0

Level 4

Task 0

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2018-01-05T21:42:25.948064700Z

EventRecordID 28474

Channel Application

Computer DESKTOP-U5JOS5D

Security


- EventData

1604732250446187016
4
APPCRASH
No disponible
0
vMix64.exe
20.0.0.46
5a293c11
Processing.NDI.Lib.dll
2.1.0.3
589ca64d
c0000005
000000000046594a


\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER103D.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1994.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER19B1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER19D2.tmp.txt
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_vMix64.exe_abb9d9e294ca11d2698a78a0e8f7a454d35e309f_00000000_1d6a2039

0
b72c7565-66b0-44c6-aeab-b7865b956057
268435456
858e8fc62af784a3c645277ac3754a08
admin  
#64 Posted : Saturday, January 6, 2018 9:32:09 PM(UTC)
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Hi,

Can you post a new thread in the future, rather than posting in this main thread, thanks.
As for an NDI crash, can you please try and replicate the issue and let us know how to recreate it step by step.

It could be due to an NDI source running an outdated version.

Regards,

Martin
vMix
tv360  
#65 Posted : Thursday, January 18, 2018 7:23:53 AM(UTC)
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Good day our team just got the Vmix and so far we have been having issues with our final program output which is very poor despite recording on AVI with a size of 1920x1080, Frame Rate, Pal50i, Codec Magic YUV and File format AVI. please what could be the problem or solution to it.thanks
zenvideo  
#66 Posted : Thursday, January 18, 2018 7:36:58 AM(UTC)
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tv360 wrote:
... we have been having issues with our final program output which is very poor ...

Very poor in what way exactly? Posting a frame-grab from the AVI file might help with diagnosis of the issue. Is the issue confined to AVIs using the MagicYUV codec - have you tried other formats/codecs (eg mp4/H264)?
tv360  
#67 Posted : Thursday, January 18, 2018 7:50:57 AM(UTC)
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zenvideo wrote:
tv360 wrote:
... we have been having issues with our final program output which is very poor ...

Very poor in what way exactly? Posting a frame-grab from the AVI file might help with diagnosis of the issue. Is the issue confined to AVIs using the MagicYUV codec - have you tried other formats/codecs (eg mp4/H264)?



we have tried MP4 WMV and AVI. not that the visual is not visible but the resolution it is giving as te final output for he program is not as clear as what the camera is sending as input. is it possible to send a video of the program so you can see for yourself?
admin  
#68 Posted : Thursday, January 18, 2018 8:55:36 AM(UTC)
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Check the Output Size set under Settings -> Display.
This is what all inputs are processed in prior to sending to things such as recording or streaming.
tv360  
#69 Posted : Thursday, January 18, 2018 9:35:34 AM(UTC)
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admin wrote:
Check the Output Size set under Settings -> Display.
This is what all inputs are processed in prior to sending to things such as recording or streaming.


we have done all of that. is it possible to send a video sample of one of the programs we recorded so you can have more knowledge on the challenge we are facing. or better still you drop your email id, where i can send a sample of the video. thanks
admin  
#70 Posted : Thursday, January 18, 2018 10:09:00 AM(UTC)
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Please go to Settings -> About and click Send Support Report, then drop an email to our team at info@vmix.com.au with your license key
and we can take a look.
tv360  
#71 Posted : Thursday, January 18, 2018 10:36:26 AM(UTC)
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admin wrote:
Please go to Settings -> About and click Send Support Report, then drop an email to our team at info@vmix.com.au with your license key
and we can take a look.



OK thanks, will do just that.
doggy  
#72 Posted : Friday, March 23, 2018 3:36:54 PM(UTC)
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Datasource bug

we all hope it doesnt happen but after losing internet connection online retrieved datasource does not reconnect after "Remote name could not be resolved"
Needs a complete vMix restart.
mavrick816  
#73 Posted : Thursday, May 3, 2018 11:34:41 AM(UTC)
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After I installed the Microsoft April Update, I got the error message "D3D Startup" on my system.
I am using an MSI laptop G63 model and running the latest version of vMix 20..I submitted a vmix trouble ticket already.

I uninstalled the update, but Windows keeps downloading and trying to re-install the patch.

Is there a fix for this issue?
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