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gdudzinski  
#1 Posted : Thursday, May 18, 2017 10:02:06 PM(UTC)
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I have seen this issue a few times on this forum and curious if there has been any updates to the discussion? If it is the Vmix software or Facebook's end?

Stream cuts out very frequent, every few minutes and the STREAM button does flicker from orange to red often.. This has only started doing this over the last few weeks. I do a weekly live show on Facebook LIVE. The audio seems more stable, but the video feed is terrible...

Internet speeds are good (over 150mps download, 24mps upload)
Windows 10, 2.4 ghz cpu, 8gb RAM,

Thank you!

Greg Facebook, latest video: www.facebook.com/greg.dudzinski.1

Thanks again!
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sinc747  
#2 Posted : Friday, May 19, 2017 1:05:54 AM(UTC)
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A bit more info would be helpful...

CPU? - i7? i5? model numbers?
Graphics card? Nvidia? numbers? Using Hardware encoder?
Streaming bit rate?
I'm assuming your stream resolution is 720p since that's what Facebook recorded
Do you notice the same issues if you stream at a lower resolution?

- Tom
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gdudzinski  
#3 Posted : Friday, May 19, 2017 8:22:30 AM(UTC)
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720 2.5 mps 1280 x 720, Set at low latency, Intel HD graphics,
Processor Intel J2900 CPU, 2.4 ghz, 8 GB RAM, which I posted previously.

Thanks Tom!
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ask  
#4 Posted : Friday, May 19, 2017 9:33:52 AM(UTC)
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That is a very low powered system! However, if you check the streaming logs at the same time as the indicator changes to orange you might find that there are buffer errors being reported. This usually means that the data you are streaming cannot be received by the target destination at the same rate you are sending it. This can happen even when you have plenty of bandwidth. The first thing to try is to lower the data rate until you get a stable stream. So drop it back to 1.5 mbps and see what happens. If still unstable drop it further.
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gdudzinski  
#5 Posted : Friday, May 19, 2017 11:48:34 AM(UTC)
gdudzinski

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I just did a few tests and seems like there was not an issue at 480p, 1 mbps, AAC 96kbps

Which means it may be my computer system? That is low quality video, though seemed to work..
Not sure if this does absolutely mean i need a new computer, or ? LOL

Thanks for all of your further help and insights!

Greg
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