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essentialpro  
#1 Posted : Thursday, April 6, 2017 3:39:34 AM(UTC)
essentialpro

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Joined: 4/6/2017(UTC)
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Location: Italy

Hi there
When i start a facebook streaming from my vmix basic hd the video is perfect, audio is very bad, pretty inaudible. On Youtube and other Platform the stream is perfect, high quality, but not on Facebook. There is no difference from a live streaming (mics and webcam) or transmitting a recorded video. Bad audio, no way.
Any tip for me please?
Thank you
Massimo
stigaard  
#2 Posted : Thursday, April 6, 2017 3:47:16 AM(UTC)
stigaard

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Try follow this page which states the recommended settings for live streaming to Facebook: https://www.facebook.com...okmedia/get-started/live (close to the bottom)

To point out some important settings, the page states this:

- The Live API accepts H264 encoded video and AAC encoded audio only.
- Audio Sample Rate: 44.1 KHz.
- Audio Bitrate: 128 Kbps stereo.
essentialpro  
#3 Posted : Thursday, April 6, 2017 9:38:47 AM(UTC)
essentialpro

Rank: Newbie

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Joined: 4/6/2017(UTC)
Posts: 2
Location: Italy

Thanks for your replay, everything is properly set but the audio quality, on Facebook, really sucks. Really don't know what to do. I tried every possible combo of audio settings, no way.
Audio Settings
stigaard  
#4 Posted : Thursday, April 6, 2017 10:55:59 AM(UTC)
stigaard

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The screenshot shows also that you used 29.97 fps. Have you tried to stream with e.g. 25 or 30 fps? Just as a experiment to see if that is the problem.
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