Just a general question to those using the smart video hub from black magic. The hub works nicely in my workflow but is unusable due to the extremely loud and annoying sound it puts out due to its fans. I'm trying to get BDM involved but just wanted to know from people that do real-world streaming live do they have the same issue and if so how are they dealing with it since every mic in a 50-yard radius picks up the passenger like turbines that this thing puts out in noise. it's insane. at first, i said no way this must be the bootup sound and then I found out its constant and then I turned on the small 4 port multiview and that is just as loud.

Does anyone else have sound issues that make this unusable on the road?

Has anyone else used something other than BMD for their SDI hubs and multiview routers? If so which ones because i might have to find someone else if BDM thinks this is acceptable.

thanks!

-King

yeah its in a rack and its 6x maybe 10x louder than any other product including my render servers which are DELL PowerEdge 2U's at full load. So you're saying this is normal for this product? ugh... i saw a $300 device that replaces the top cover of the 12x12 or 20x20 and makes them silent by replacing them with decent fans and keeps them cooler i guess it was just hard for me to fathom something this loud. ive been in the data center business for 8 years. it's the loudest and when doing nothing lol.

-King

I don't have much to add other than yes, it's loud! :-)

We'll be using our new one in about a month. I incorporated the TCP calls into my graphics/scoring software so I can switch cameras automatically.

But yeah, they're loud. I had it in my dining room while testing and I had to make sure it was off so I could hear the TV.

-Brain

Most of their 1U units are noisy. There are multiple fpga's in their that have their own little fan each, plus the fans on the side of the unit are loudest, because they have to pass lots of air to keep it all cool. They should have made them 2U just to address the noise. That way they could have used 80mm fans on the side which would have made them silent.
You can take the top off and install it into a rack with enough space above it so the heat can get out and disable the side fans. There is some chance of interference that way, cause the housing also shields it of course. Or mod the housing yourself, like the way too expensive 299 dollar modification top panel that is sold online.

One fan is blowing inwards and the other is sucking air out.