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Joined: 6/16/2015(UTC) Posts: 193   Location: Milton Keynes, UK Thanks: 10 times
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Hi I have a system using an M-Audio M-TRACK M-Audio Eight USB 2.0 Audio Interface (8 x ASIO inputs / 8 x ASIO outputs). Every now and again I get a loss of all INPUT audio for a few seconds, and I can see that samples have been dropped in the VMIX statistics. VMIX reports around 360 dropped (not sure what its measured in) each time it happenes. My fist thoughts is this is some kind of USB issue, maybe a random interrupt whilst windows or google checks for an update, or some other irregular thing. I just have difficulty understanding why is happens so infrequently. One small clue is there seems to be some kind of half life effect, the first time it happens will be say 4 hours after a reboot, then 2 hours, then 1 hour, then 30 minutes, then every 15, until its more off than on.
I'm 100% sure this is not VMIX, but some external process, 'smacking' the audio in some way, as it only occours on this X99 40 lane / i7 16Gb based system, and not on my other 'lower' X170 28 lane i7 8Gb grade systems. All using M-Audio interfaces / Nvida GTX-960 /
Any ideas, on a) what could be causing it, b) what I could do do track it down?
All The Best
Keith
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What processes are displayed in Task Manager at the time the audio dropout occurs?
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What motherboard is this? What else do you have in the system?
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Rank: Advanced Member
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Joined: 6/16/2015(UTC) Posts: 193 Location: Milton Keynes, UK Thanks: 10 times
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I seem to have resolved this issue by installing ASIO4ALL not sure why its solved it - but 'Touch Wood' we have gone 10 hours without a glitch. I just think many of these audio interface manufactures cant write a stable driver. Had issues with both Zomm R16 and M-Audio M-Track devices, and in both cases ASO4ALL has solved the issue, and in both cases dramaticaly reduced the audio latency.
For anybody that has audio driver issues I highly recomend ASIO4All as a replacement multi-channel audio driver.
Keith
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Thanks for updating on this. I have held off on using the asio4all driver so far, but after I rebuild my PC I think I will give it a shot. Did you by chance get a "USB device not recognized" error at any time?
Chuck
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