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IceStream  
#21 Posted : Monday, August 24, 2015 11:18:50 PM(UTC)
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I've just switched over to Windows 10 from 7, and I too have noticed an 'overall' sluggishness with most tasks and apps I have been running so far.
I realize there might be a bit of a learning curve, although w10 is supposedly a bit of a throw back to a w7 feel from w8, but I'm not liking a lot of what I'm seeing yet.
I just hope I haven't made a big mistake...


Ice
ask  
#22 Posted : Wednesday, August 26, 2015 6:13:53 PM(UTC)
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One issue that you might notice after upgrading to Windows 10 is that the vMix interface appears slightly out of ficus or blurry. The way to resolve this is to right click over the vMix desktop item. Select "Properties". Select the "Compatibilty" tab and check the "Disable display scaling on high DPI settings".

This will need to to be done for a number of applications, not just vMix.

Martin, if you want to test this, try using your older Lenovo laptop with the thunderbolt port. It was on that machine/model I picked up the issue.
ClementN  
#23 Posted : Friday, August 28, 2015 3:37:06 AM(UTC)
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maxvolp wrote:
HI,

I just updated to Windows 10 my Asus notebook with nvidia geforce 850 and integrated intel video card.
Vmix 15 it works only with the intel card, when I try to assign Vmix to the nvidia card, using the nvidia control panel, I had an error "D3DStartup",protected memory.
I tried to uninstall and install again vmix but it's the same, I tried to find a new driver for the video card with no success.
Any suggestion?

Thanks
Max



Did anyone solve this issue? I have it, too . (D3DStartup - error)


GeForce 870 M on Asus laptop.
Latest driver from Nvidia (v. 355.60)
Vmix 16.0.0.60

Thank you,
Nick Davidson  
#24 Posted : Wednesday, September 23, 2015 5:02:10 PM(UTC)
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I just upgraded to Windows 10 but vMix will not play MP3 Audio now. Any help appreciated!
ClementN  
#25 Posted : Friday, September 25, 2015 4:26:19 PM(UTC)
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Hello,

The problem is still here for our system with the latest versions.

GeForce 870 M on Asus laptop.
Latest driver from Nvidia (v. 355.98)
Vmix 16.0.0.78




ClementN wrote:
maxvolp wrote:
HI,

I just updated to Windows 10 my Asus notebook with nvidia geforce 850 and integrated intel video card.
Vmix 15 it works only with the intel card, when I try to assign Vmix to the nvidia card, using the nvidia control panel, I had an error "D3DStartup",protected memory.
I tried to uninstall and install again vmix but it's the same, I tried to find a new driver for the video card with no success.
Any suggestion?

Thanks
Max



Did anyone solve this issue? I have it, too . (D3DStartup - error)


GeForce 870 M on Asus laptop.
Latest driver from Nvidia (v. 355.60)
Vmix 16.0.0.60

Thank you,

ask  
#26 Posted : Friday, September 25, 2015 9:00:30 PM(UTC)
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Nick, I have tested on a number of machines and cannot replicate this. Can you play mp3's with other programs?
brian078  
#27 Posted : Wednesday, September 30, 2015 3:54:00 AM(UTC)
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I'm having the same problem on

GeForce 840M, MSI laptop
Latest driver from Nvidia (v. 355.98)
Vmix 16.0.0.87

Using the Intel Graphics isn't good for the render time.


ClementN wrote:
Hello,

The problem is still here for our system with the latest versions.

GeForce 870 M on Asus laptop.
Latest driver from Nvidia (v. 355.98)
Vmix 16.0.0.78




ClementN wrote:
maxvolp wrote:
HI,

I just updated to Windows 10 my Asus notebook with nvidia geforce 850 and integrated intel video card.
Vmix 15 it works only with the intel card, when I try to assign Vmix to the nvidia card, using the nvidia control panel, I had an error "D3DStartup",protected memory.
I tried to uninstall and install again vmix but it's the same, I tried to find a new driver for the video card with no success.
Any suggestion?

Thanks
Max



Did anyone solve this issue? I have it, too . (D3DStartup - error)


GeForce 870 M on Asus laptop.
Latest driver from Nvidia (v. 355.60)
Vmix 16.0.0.60

Thank you,


jmpaoli  
#28 Posted : Thursday, December 3, 2015 6:45:18 AM(UTC)
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For those found on Windows 10 and Vmix a Blue screen in dxgmms1.sys with an nvidia card, you must return to the 350.12 driver for Windows 8.1.
indeed any drivers for Windows 10 like the nvidia 359.02 trigger a BOD on some middle and high end cards.

Jean Michel
madness  
#29 Posted : Thursday, December 3, 2015 10:26:24 AM(UTC)
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You get it with dxgmms1.sys?
I get it with dxgmms2.sys! I believe that to be a DX12 driver, and the NVidia 352 drivers worked until Windows pushed out Direct X 12. And then at that point I had to revert to the windows 8 drivers.

The biggest problem I have currently is keeping Windows from updating it automatically to the latest driver version.
I have used the Microsoft tool to hide the update, and so far it has been successful, but if windows does a full update, then it will get over written, and I will have to revert to the older drivers again.
Ash  
#30 Posted : Saturday, December 5, 2015 1:10:06 AM(UTC)
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Just got a D3DStartup error as well vMix 108

ASUS Laptop 880M Running Win 10

Just went back to 8.1 and all ok

LAJDigital  
#31 Posted : Saturday, December 12, 2015 12:33:15 AM(UTC)
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I was getting a crashing and freezing SYSTEM_SERVICE_EXCEPTION (dxgmms2.sys) when i was playing pack transparent quicktime files and also on the rare MP4 files.
This was only after the November update for windows 10 got pushed though however.

went back to windows 7 and haveing no issues (well apart from unable to save at 1080 50p without major dropframes to a SSD.... but 720 is working fineish)
richardgatarski  
#32 Posted : Friday, January 15, 2016 10:39:55 AM(UTC)
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Just got the D3DStartup error on my Asus UX302LG Laptop (Nvidia GT 730M).

For testing purposes I recently switched over to Win10 on this machine. Initially the Nvidia card was not recognized (driver error in Windows), but after a few days (and Windows updates I guess), fibbling with drivers from Nvidia, it started to both being recognized and used by vMix.

After some thinking and testing it seems to me that I got/get the D3DStartup error when I switch over form 720@50p to 1080@50p. The only way to get vMix running again was to right-click start vMix(x64).exe with Integrated graphics (Intel HD), go back to 720p, restart vMix, and exit. After that vMix(x64) with Nvidia works again (trying with 1080p will repeat the error).

As I said earlier, it will be quite a while before we switch over to Win10 on our production machines.

(and I am pretty fed up with how Microsoft PUSH/FORCE out Win10).

Be careful out there ;)
thanks 2 users thanked richardgatarski for this useful post.
ClementN on 1/15/2016(UTC), madness on 1/16/2016(UTC)
Cano05  
#33 Posted : Wednesday, February 3, 2016 1:10:50 PM(UTC)
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Nick Davidson wrote:
I just upgraded to Windows 10 but vMix will not play MP3 Audio now. Any help appreciated!


Hi Nick. I have the same problem. Could yo resolved it? Thank you!
Mari  
#34 Posted : Saturday, February 20, 2016 2:22:39 AM(UTC)
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Was able to switch from C530 to GTX 960M card before, but today I got D3DStartup-error... Only thing I changed were sme settings in Vmix; changed display size from 720x480 to 1920x1280. Changed it back and was able to switch grahicscard again!

Win 10
Lenovo Ideapad Y700
Intel HD Graphics C530
Nvidia GTX960M
GeorgeR  
#35 Posted : Friday, February 26, 2016 6:13:49 PM(UTC)
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Interesting video by sinc747. He stated the CPU (Windows 10) was was up to 100% while streaming and recording with vMix (https://youtu.be/9ijxJQsM6cU).
NOTE: You’ll need to open the Resource Meter in Windows to check your total CPU percentage. The vMix CPU readout in the lower left corner only indicates the CPU percentage that vMix is using.
I had not thought about checking the Windows Resource Meter before. I’d always relied on the CPU vMix readout.
Have not heard back as to whether sinc747 has resolved this issue.

I checked both of my vMix computers.

Windows 10 Desktop i7:(former Windows 7)
1-Logitech c920
Streaming (480) and recording 1920x1080 mp4
Max CPU 45% max (Resource Meter)
vMix CPU readout 20% max

Windows 10 laptop i7 (former Windows 8.1)
1-Logitech c920
Streaming (480) and recording 1920x1080 mp4
Max CPU 35% (Resource Meter)
vMix CPU readout 15% max

~George


madness  
#36 Posted : Saturday, February 27, 2016 9:20:48 AM(UTC)
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I'm with Tom!
Windows 10 isn't ready for Prime time on a video production system, primarily because they've screwed up the video system when they added DX12.

If I update my GTX 970 drivers, it works great with 3-4ms render times until I restart the machine, and my render times increase to greater than 48ms, and 30FPS 720P video output has trouble maintaining 20FPS. The only way to rectify this sluggish performance is to re install the drivers, and reboot again, but then it's only good for that one boot.

I'm finishing up installing 8.1 on that system for vMix. It's on a separate HDD, so I can still play with it on 10 on the same system, but for now, I've given up on 10 for video production.

I might add as well, it doesn't really seem to affect my CPU performance.
PTZOptics  
#37 Posted : Saturday, February 27, 2016 3:16:03 PM(UTC)
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Hi Guys,

I thought I found a fix for Windows 10 but it crashed on me twice today during live streams. I don't know what's going on but it seems to crash regularly.
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GeorgeR on 2/27/2016(UTC)
madness  
#38 Posted : Saturday, February 27, 2016 9:46:49 PM(UTC)
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I resolved all my windows 10 issues!

I reverted to Windows 8.1!
;)

I've recovered the performance windows 10 lost.
GeorgeR  
#39 Posted : Sunday, February 28, 2016 12:09:15 AM(UTC)
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After Googling high Windows 10 CPU issues, turns out the problem isn't isolated just to vMix. Many are having high CPU readings with Windows 10.
admin  
#40 Posted : Sunday, February 28, 2016 4:46:56 AM(UTC)
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Hi guys,

There appears to be a recent update called the Windows 10 November Update
that is causing blue screen crashes to occur on systems with NVIDIA graphics when running graphically intensive software such as vMix.
(A lot of reports of games having the same issue as well)

For many users this update has only been installed in the past month or so causing an increase in problems being reported.

I initially though this bug was caused by vMix 17 as that is when I started seeing it for myself.
(For what its worth Windows 10 has actually been pretty smooth sailing on our own systems up until now..).

We have submitted an emergency support request with both Microsoft and NVIDIA to hopefully get this issue resolved very soon.

If you are seeing high CPU, that is an unrelated issue that you can narrow down the source for in Task Manager.
If it is "System and compressed memory" that means it could be a driver, possibly a capture card driver that does not like the November update either.
Since we aren't seeing this issue internally, if you are able to email us to setup TeamViewer I have some diagnostic tools to find the specific driver at fault.

Regards,

Martin
vMix



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