logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
error: "Graphics hardware is not supported. DirectX9 compatible hardware required."
Options
Go to last post Go to first unread
Previous Topic Next Topic
vMix_Bliss  
#1 Posted : Wednesday, February 25, 2015 1:27:43 AM(UTC)
vMix_Bliss

Rank: Newbie

Groups: Registered
Joined: 2/25/2015(UTC)
Posts: 4
Location: India
got an error about:
"Graphics hardware is not supported. DirectX9 compatible hardware required."

This is on a Win8 Dell laptop with DirectX11.

Any idea how to resolve as this crashes vMix frequently.

Tried a few driver installs but it didn't resolve the issue.

Am now looking at installing Win7 clean with drivers to re-test.

Feedback is helpful.

Thank You All.
vMix_Bliss attached the following image(s):
error.png (13kb) downloaded 1 time(s).

You cannot view/download attachments. Try to login or register.
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
Kelvin  
#2 Posted : Wednesday, February 25, 2015 9:55:27 AM(UTC)
Kelvin

Rank: Advanced Member

Groups: Registered
Joined: 2/9/2013(UTC)
Posts: 261
Location: Katy, Texas

Was thanked: 37 time(s) in 37 post(s)
Recently had the same error message on a Windows 7 Ultimate machine. Reinstalling the AMD Radeon Software/Drivers fixed it for me.
Back to top
WWW
fordry  
#3 Posted : Wednesday, February 25, 2015 10:24:37 AM(UTC)
fordry

Rank: Advanced Member

Groups: Registered
Joined: 1/25/2012(UTC)
Posts: 78

Was thanked: 12 time(s) in 12 post(s)
I am unsure about current version compatibility but I know Intel Graphics on an i5 gave us a bunch of fits. Nvidia or AMD graphics are going to be better if your laptop has intel graphics. And i'll note that it needs to be discrete graphics, not onboard. Onboard nvidia or amd probably won't be an improvement.
Back to top
Kelvin  
#4 Posted : Wednesday, February 25, 2015 1:24:24 PM(UTC)
Kelvin

Rank: Advanced Member

Groups: Registered
Joined: 2/9/2013(UTC)
Posts: 261
Location: Katy, Texas

Was thanked: 37 time(s) in 37 post(s)
You can run dxdiag.exe from the start screen search and see if the DX features are enabled for your display.
Back to top
WWW
Users browsing this topic
Guest (2)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.079 seconds.