Dear Technical Support Team,

We have purchased a license for the following features; however, we are currently unable to use them properly due to several critical issues:

Robotic Audio: The audio becomes robotic when the icon is minimized in the Web Browser source.
Login Issues: We are unable to log in through the Web Browser source.
M3U8 Playback Issues: M3U8 streams are not being resolved or processed correctly.

These issues are significantly affecting our operations and preventing us from using the features we have already paid for.

As we have purchased a license specifically to use these features, we expect them to function as intended. We urgently require technical assistance and a permanent solution to these problems.

Please prioritize this case and provide us with a clear solution as soon as possible. If these issues are related to a software bug or a compatibility problem, we would appreciate immediate guidance on any available fixes or workarounds.

We look forward to your prompt response and resolution.

Best regards, Technical Support Request