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Original Sound not working on latest vMix Zoom Plugin (Zoom 6.7.5( - Original Sound not working on latest vMix Zoom Plugin (Zoom 6.7.5(
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XenoJin  
#1 Posted : Sunday, March 8, 2026 4:19:31 AM(UTC)
XenoJin

Rank: Newbie

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Joined: 8/17/2021(UTC)
Posts: 3
Singapore
Running on the latest vMix version: vMix 29 (29.0.0.46)
On the latest vMix Zoom plugin (Zoom 6.7.5), it seems that enabling and disabling Original Sound doesn't seem to have any effect. Audio quality sounds poor and stereo audio is not working.
Reverting back to version 6.0.11 solves the issue, original sound is working on this version.

Also on a side note, is it possible to allow us to individually select the 3 different Original Sound settings? Namely: High-fidelity music mode, Echo cancellation and Stereo audio?
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admin  
#2 Posted : Sunday, March 8, 2026 12:40:30 PM(UTC)
admin

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I did a quick test on a computer here and can confirm Original Sound is still working on the latest plugin.
There may be an issue only affecting certain computers or sound setups, for us to investigate further please contact vMix support directly and be sure
to send a Support Report showing the issue.

https://www.vmix.com/contact-us.aspx
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admin  
#3 Posted : Sunday, March 8, 2026 2:42:13 PM(UTC)
admin

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Joined: 1/13/2010(UTC)
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Man
Location: Gold Coast, Australia

Was thanked: 4674 time(s) in 1609 post(s)
As an update, we have found a computer where the original sound is not working with the latest plugin.
As a result, we have rolled back our plugin back to the older version of the plugin.

Best I can tell this is a Zoom SDK issue, so we will report it to the Zoom team for a fix.
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