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SpaceAge  
#1 Posted : Tuesday, September 9, 2025 9:26:48 AM(UTC)
SpaceAge

Rank: Member

Groups: Registered
Joined: 8/19/2020(UTC)
Posts: 18
United States
Location: Wash, DC

Strange thing happened to me when upgrading my vMix 4K from 27 to 28.0.0.43: all my shortcuts disappeared. My shortcuts were used for my streamdeck and they all disappeared. What's even stranger is when I tried to load up different versions of my save file (we make a copy after each broadcast) none of the shortcuts were recovered.
I was able to recover a very old copy from an export from a year ago but had to recreate the ties to my Streamdeck.

Has anyone else had this issue? I'm going to try to recreate the problem on another copy of vMix that I have at another client site.
Ed789  
#2 Posted : Saturday, September 13, 2025 2:26:39 PM(UTC)
Ed789

Rank: Advanced Member

Groups: Registered
Joined: 10/8/2024(UTC)
Posts: 33
United States

Thanks: 8 times
Check Presets for Local Shortcuts

Open your .vmix presets (File → Open Preset).

Any shortcuts saved as Local will still be embedded there.

Look for Backup Config Files

In C:\ProgramData\vMix\, you may see backup versions of the XML files (like shortcuts.old.xml).

If they exist, rename them back to shortcuts.xml and restart vMix.
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