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artyomchebko  
#1 Posted : Friday, August 1, 2025 5:13:50 AM(UTC)
artyomchebko

Rank: Newbie

Groups: Registered
Joined: 4/5/2025(UTC)
Posts: 6
Ukraine
Location: Kyiv
Why do I get errors when I change the video card?

i start srt and I get an error that there is no codec H264 or HEVC

and if I launch a free OBS, everything works!

there is something worth paying you for
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artyomchebko  
#2 Posted : Friday, August 1, 2025 5:29:16 AM(UTC)
artyomchebko

Rank: Newbie

Groups: Registered
Joined: 4/5/2025(UTC)
Posts: 6
Ukraine
Location: Kyiv
I would seriously work on your side with the SRT module
if I open the feed in Vmix the quality is terrible
if I open the feed in OBS everything is cool the quality is normal
and you only accept 1 audio codec via SRT
clearly not worth the money you ask
and do you have compensation for bugs?
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admin  
#3 Posted : Friday, August 1, 2025 12:58:24 PM(UTC)
admin

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Joined: 1/13/2010(UTC)
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Location: Gold Coast, Australia

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Please contact support directly so we can help:
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