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Joined: 11/16/2023(UTC) Posts: 9  Location: Wisconsin
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Hey I am curious if anybody else is having the same issue as me.
Since moving to Vmix 28, or at least this is when it started, I have been having an issue with Overlay1. I don't know if it is Vmix related or Bitfocus Companion related, but when I put an input on Overlay1, randomly the Overly will 'lose' the input assigned to Overlay 1. Overlay1 appears to remain on when I look at the overlays in the center of the screen but when I go to the input Overlay1 is turned off. There doesn't seem to be anything happening when the overlay turns off, there's some coincidental things that appear to be happening, like the overlay turns off on the input when I trigger a certain transition on another computer.
A little background, we have a director's computer and separate graphic computer. The graphic's computer only overlays graphics on a black/transparent input, in this case the Output, and then is brought into the director's computer and overlaid as a single overlay. On the graphics side, we utilize all 4 overlays and only have issues with this one graphic on Overlay1. There is only 1 graphic that utilizes Overlay1. Thinking it was a Companion issue, I have removed the command from Companion and turned it into a script that runs to turn the overlay/input on/off.
The only thing I could possibly think of is there is an issue with the Bitfocus Companion software, as I have run into some issues with the newer versions where the overlays trigger but the graphics just don't appear on the screen. I am also having an issue where I cannot recreate the issue while we are not live but as soon as we are live, the issue start to happen. This is very odd because there is nothing streaming from on the graphics side, all the encoding and streaming happens on other computers.
If anybody has had this happen before or has any guidance, please let me know.
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Rank: Advanced Member
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Joined: 12/24/2021(UTC) Posts: 607  Location: athens Thanks: 149 times Was thanked: 80 time(s) in 76 post(s)
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Hello. If you updated to companion 3.5.x it is known problem with overlays. We need to delete the overlay functions action and add it again. It was pain in the a... to make again all my overlay actions.. This problem seems to be addressed to the latest version module 3.9.6 but this version is not still avaliable in the stable 3.5 version
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Rank: Member
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Joined: 11/16/2023(UTC) Posts: 9  Location: Wisconsin
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Originally Posted by: nikosman88  Hello. If you updated to companion 3.5.x it is known problem with overlays. We need to delete the overlay functions action and add it again. It was pain in the a... to make again all my overlay actions.. This problem seems to be addressed to the latest version module 3.9.6 but this version is not still avaliable in the stable 3.5 version Yeah I noticed the issue with 3.5.x and I reverted back to 3.4.4 because I thought it would help. Could the issue be across multiple versions? Also, I did remove the function from Companion for this particular graphic/overlay and I made it a script within Vmix that does the same thing that the button would do.
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