logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

3 Pages<123
Options
Go to last post Go to first unread
congoblue  
#41 Posted : Monday, January 20, 2025 6:43:53 PM(UTC)
congoblue

Rank: Advanced Member

Groups: Registered
Joined: 10/30/2023(UTC)
Posts: 35
United Kingdom
Location: Hull

Thanks: 3 times
Was thanked: 5 time(s) in 5 post(s)
It's been 3 weeks since updating to Windows 11 and I have had no further problems. The stream has been perfect every week on our 4G connection. I understand what Christian is saying about the undesirability of using 4G but unfortunately we have no option and it seems to work OK for us in our particular location, except for this problem which I suspect is probably not linked to the 4G connection as we've run this setup for 2 years without previous issues.

So I can see 2 possibilities -
1-There was something in a Windows 10 update which caused issues with RTMP streaming to youtube. Windows 11 doesn't have the problem.
2-Youtube found and fixed a problem.

I would be very interested to hear from others who were having this, as to whether their problems continue or not.
@bulent-atlas
@STATORADIO
are you still having the problems?
mnmilos  
#42 Posted : Monday, January 20, 2025 10:47:15 PM(UTC)
mnmilos

Rank: Newbie

Groups: Registered
Joined: 8/14/2023(UTC)
Posts: 7
Serbia

Just expand number of threads.

settings stream.PNG (19kb) downloaded 0 time(s).
bulent_atlas  
#43 Posted : Tuesday, January 21, 2025 1:01:28 AM(UTC)
bulent_atlas

Rank: Member

Groups: Registered
Joined: 10/21/2022(UTC)
Posts: 12
Turkey
Location: ankara

Thanks: 5 times
Was thanked: 2 time(s) in 2 post(s)
Originally Posted by: congoblue Go to Quoted Post
It's been 3 weeks since updating to Windows 11 and I have had no further problems. The stream has been perfect every week on our 4G connection. I understand what Christian is saying about the undesirability of using 4G but unfortunately we have no option and it seems to work OK for us in our particular location, except for this problem which I suspect is probably not linked to the 4G connection as we've run this setup for 2 years without previous issues.

So I can see 2 possibilities -
1-There was something in a Windows 10 update which caused issues with RTMP streaming to youtube. Windows 11 doesn't have the problem.
2-Youtube found and fixed a problem.

I would be very interested to hear from others who were having this, as to whether their problems continue or not.
@bulent-atlas
@STATORADIO
Are you still having the problems?

I was still having the same problem yesterday. I have the same problem not only on 1 computer but also on 3 computers. Tomorrow I will install Windows 11 on a computer and try it. I completed 5 days of broadcasts without any problems with 13 mbit upload with web presenter. But I cannot stream via vmix.
https://www.youtube.com/...xaP0?si=JBuHrJHZFJIU1mzr
thanks 1 user thanked bulent_atlas for this useful post.
congoblue on 1/25/2025(UTC)
congoblue  
#44 Posted : Tuesday, January 21, 2025 1:14:48 AM(UTC)
congoblue

Rank: Advanced Member

Groups: Registered
Joined: 10/30/2023(UTC)
Posts: 35
United Kingdom
Location: Hull

Thanks: 3 times
Was thanked: 5 time(s) in 5 post(s)
Originally Posted by: mnmilos Go to Quoted Post
Just expand number of threads.


I tried this a few weeks ago, it made no difference to the problem for me.

DeanJohnsonProductions  
#45 Posted : Sunday, February 9, 2025 6:47:55 PM(UTC)
DeanJohnsonProductions

Rank: Newbie

Groups: Registered
Joined: 2/4/2025(UTC)
Posts: 4
United States
Location: Tennessee

I am having the same issue. I have confirmed that it is VMix. I have OBS running and VMix. I can stream 4k at 30mbps on OBS everytime i try to stream but on vmix it will rarely work. If i restart the computer sometimes i will get the full 30mbps with Vmix. Im verifying it through task manager. 90% of the time though i get orange buttons and it crashes to 3mbps with VMix. I have 2 monitors....i can put OBS on 1 and Vmix on the other....start streaming on OBS to YouTube 30mbps...works flawlessly. Stop stream on OBS....start stream on Vmix...orange buttons....only sending 3mbps of the 30.
admin  
#46 Posted : Sunday, February 9, 2025 7:49:43 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,182
Man
Location: Gold Coast, Australia

Was thanked: 4422 time(s) in 1550 post(s)
Hi,

Please contact us so we can see what might be different about the two streams.
For example there may be slight differences in the encoding settings that might be shedding some light on what is tripping up YouTube for some people.

Additionally 3rd party antivirus/security software is notorious for causing all sort of network issues and many may allow OBS but restrict vMix by default.

These are the details to help us investigate further:

1. Email us at the address at the bottom of the contact page:
https://www.vmix.com/contact-us.aspx

2. Attach the OBS streaming log from a session that was working well.
(Go to Help -> Log Files -> Show Log Files to find these)

3. Send a support report from vMix by going to Settings -> About and click Send Support Report. Preferably shortly after a failed stream.

4. Include your vMix registration key in the email so we can locate the support report.

Regards,

Martin
vMix
DeanJohnsonProductions  
#47 Posted : Sunday, February 9, 2025 7:55:11 PM(UTC)
DeanJohnsonProductions

Rank: Newbie

Groups: Registered
Joined: 2/4/2025(UTC)
Posts: 4
United States
Location: Tennessee

Video evidence that Vmix is the issue. Using Vmix Version 28.0.0.36 x64
youtube video

Whats crazy is that if i change a random setting like go from hvec to h264....it will work. But if i stop stream and restart it with what worked...it wont work again.
DeanJohnsonProductions  
#48 Posted : Sunday, February 9, 2025 7:57:49 PM(UTC)
DeanJohnsonProductions

Rank: Newbie

Groups: Registered
Joined: 2/4/2025(UTC)
Posts: 4
United States
Location: Tennessee

I will contact you tomorrow. Ive been at this for 3 hours. Ive used Vmix over 10 years and ive done hundreds of events with it. Never had the issue before.
Originally Posted by: admin Go to Quoted Post
Hi,

Please contact us so we can see what might be different about the two streams.
For example there may be slight differences in the encoding settings that might be shedding some light on what is tripping up YouTube for some people.

Additionally 3rd party antivirus/security software is notorious for causing all sort of network issues and many may allow OBS but restrict vMix by default.

These are the details to help us investigate further:

1. Email us at the address at the bottom of the contact page:
https://www.vmix.com/contact-us.aspx

2. Attach the OBS streaming log from a session that was working well.
(Go to Help -> Log Files -> Show Log Files to find these)

3. Send a support report from vMix by going to Settings -> About and click Send Support Report. Preferably shortly after a failed stream.

4. Include your vMix registration key in the email so we can locate the support report.

Regards,

Martin
vMix


congoblue  
#49 Posted : Monday, February 10, 2025 1:37:29 AM(UTC)
congoblue

Rank: Advanced Member

Groups: Registered
Joined: 10/30/2023(UTC)
Posts: 35
United Kingdom
Location: Hull

Thanks: 3 times
Was thanked: 5 time(s) in 5 post(s)
Originally Posted by: DeanJohnsonProductions Go to Quoted Post
I will contact you tomorrow. Ive been at this for 3 hours. Ive used Vmix over 10 years and ive done hundreds of events with it. Never had the issue before.



Windows 10?
I was having this problem every stream (I started the thread). Since updating to Windows 11 (no change in hardware or network connections) every stream is perfect. I can't explain why, but if you are on W10 and able to update to W11 it would be worth a try.
Of course there are many things could cause this problem so your issue may not be the same as mine.
Alex1414  
#50 Posted : Sunday, February 16, 2025 1:15:07 PM(UTC)
Alex1414

Rank: Newbie

Groups: Registered
Joined: 2/16/2025(UTC)
Posts: 1
Mexico
Location: Monterrey

I have the same issue starting around 2 weeks ago, I tought it was due to vmix 18 update, so I went back to v17 and still same problems, I updated graphics card driver, updated bios, updated ethernet driver, and today I installed a new ethernet pci card and the problem is the same, I'm streaming at 4k 30mbs to Yt and 1080p 8mbs to Fb and the problem is only on YT it starts around 1hours and 30 minutes streaming it starts to drop frames and video starts to loose more frames as minutes go by, only temporary solution is to stop and immediately start yt stream again.
bulent_atlas  
#51 Posted : Sunday, February 16, 2025 9:22:41 PM(UTC)
bulent_atlas

Rank: Member

Groups: Registered
Joined: 10/21/2022(UTC)
Posts: 12
Turkey
Location: ankara

Thanks: 5 times
Was thanked: 2 time(s) in 2 post(s)
The problem was solved for me without making any changes. I have been broadcasting at 7 Mbit speed with av1 codec for 3 days, no problems occurred.
https://www.youtube.com/...SAZY?si=hiKWhPcWkqgvi8vl
Hansi  
#52 Posted : Monday, February 17, 2025 12:13:23 AM(UTC)
Hansi

Rank: Newbie

Groups: Registered
Joined: 2/16/2018(UTC)
Posts: 1
Location: South Africa

We started experiencing this issue within the last 2 weeks. Available upload speed is 75 Mpbs (fibre connection). We are streaming at 1080p 8 Mbps H264 Baseline profile to YouTube.

What I noticed is that the issue is much more pronounced when using Main or High profiles as I tried those and then was forced back to Baseline. We are running an Intel 7800x with an nVidia 1050 Ti on Windows 10. We updated from vMix 24 to vMix 28 less than 3 weeks back, so it definitely started after the update, however, I'm not sure how the version would play a role so am sceptical it's related. We've been using vMix for streaming for the last 3 or 4 years, and this is the first time we have seen this issue. Let me know if any further information is required. It's starting to drive me up the wall at this point.
ckvideo  
#53 Posted : Sunday, February 23, 2025 8:44:05 AM(UTC)
ckvideo

Rank: Advanced Member

Groups: Registered
Joined: 3/21/2022(UTC)
Posts: 37
Germany

Thanks: 1 times
Was thanked: 7 time(s) in 7 post(s)
Originally Posted by: Hansi Go to Quoted Post
We started experiencing this issue within the last 2 weeks. Available upload speed is 75 Mpbs (fibre connection). We are streaming at 1080p 8 Mbps H264 Baseline profile to YouTube.

What I noticed is that the issue is much more pronounced when using Main or High profiles as I tried those and then was forced back to Baseline. We are running an Intel 7800x with an nVidia 1050 Ti on Windows 10. We updated from vMix 24 to vMix 28 less than 3 weeks back, so it definitely started after the update, however, I'm not sure how the version would play a role so am sceptical it's related. We've been using vMix for streaming for the last 3 or 4 years, and this is the first time we have seen this issue. Let me know if any further information is required. It's starting to drive me up the wall at this point.


Hansi,

interesting information. From what I understand, the higher the compression profile, the higher the stream bandwitdh (see here for a good explanation).

What is your ping time to Youtube? Unfortunately I can only emphasize learnings from our tests:

If you get into higher bitrates with RTMP (around 8 Mbit/s) AND if you are leaving the continent/ping times are too high, than you are asking for trouble.
If you use mobile networks than you can have the same issues because of the ping times/latency there.

Did you stream vom South Africa? If yes, and this map of Google Datacenters is correct, than your stream was leaving the continent, was using RTMP and had a high bitrate. :-(

Reverting the H.264 setting to baseline might just brought you outside the critical range. A quick check with the Baseline/Main/High profile at a target rate of 8 Mbit/s showed slightly less bandwith with Baseline compared to Main and significant (around 1 Mbit/s) from Main to High. Test were not representative, just a first impression. Video material was the favourite "DJ in front of a seaside with lots of water, sky and drone shots". Lots of mishmash pictures for the compressor.

Did you do a cross test with OBS or Multistreamer? I would highly recommend this to find out if the problem is in the network or the application.

Thanks to all the people for doing the cross-tests with OBS. Both OBS and vMix AFAIK use FFMPEG or the GPUs encoder for H.264 encoding. After a bit of research in the "Advanced Setting" of OBS I get the impression, that OBS streaming uses Constant Bitrate (CBR) as default. vMix however seems to use variable bitrate as default. Depending on the network infrastructure you are on, not using CBR can create all sorts of problems when hitting the traffic shaping algorithms at the providers systems. This seems to be espacially true if you are connected to copper DSL, mobile networks or domestic fiber links. So, if OBS is fine and vMix is acting up, activate the CBR setting in the advanced H.264 dialog and give it a try.

In H.264 encoding the output bitrate is quite variable. So, if you are streaming the intro slide with no motion, you are at 500 kbit/s. If you cut to the crowd cheering at show start, you can peak at 10 Mbit/s. If the providers traffic shaper adjusted for (lets guess) 1,5 Mbit/s, it will take some time and frame drops to come up to speed again in the providers routers. If you are on RTMP, the TCP tries to catch up and will damage the transmission. Typically traffic shaping in networks means dropping packets. TCP tries to catch this up, but if there is not enough bandwith, it won't succeed and slow things down. Bad for video.. :-( If you are on SRT, this is UDP. Packets will be dropped, frames at the receiver will drop. However, the receiver will stay in sync. With RTMP, this will not work properly.

So for your next tests please check this:

  • Ping time from your site to a.rtmp.youtube.com
  • If you know the IP adress of a.rtmp.youtube.com, check its location with a GEO-IP service
  • Do a cress-check with a speed-test server near the YouTube location, using LibreSpeed
  • See how things work with CBR in vMix, in OBS and Multistreamer. Multistreamer gives you a lot of details, although it takes some training to read this correctly.


Please let us know about your findings. If the problems persist, we can do some more tests together.

Good luck,

Christian

ckvideo  
#54 Posted : Sunday, February 23, 2025 8:50:59 AM(UTC)
ckvideo

Rank: Advanced Member

Groups: Registered
Joined: 3/21/2022(UTC)
Posts: 37
Germany

Thanks: 1 times
Was thanked: 7 time(s) in 7 post(s)
Originally Posted by: Alex1414 Go to Quoted Post
I have the same issue starting around 2 weeks ago, I tought it was due to vmix 18 update, so I went back to v17 and still same problems, I updated graphics card driver, updated bios, updated ethernet driver, and today I installed a new ethernet pci card and the problem is the same, I'm streaming at 4k 30mbs to Yt and 1080p 8mbs to Fb and the problem is only on YT it starts around 1hours and 30 minutes streaming it starts to drop frames and video starts to loose more frames as minutes go by, only temporary solution is to stop and immediately start yt stream again.


Maybe the systems at your provider throttled you somewhere down the line. Either some timeout hit or you were streaming at variable bitrate a still/slide/little motion clip and than cutting back to more video action.

Your bandwith is quite solid. :-) Things getting worse by the minute is RTMP at work: Packets drop, TCP wants to catch up, cant do because packets drop, tries harder, slows TCP bandwidth down. Video is starving for bandwidth, video frames drop, decoder at the receiving end stumbles over...

What kind of material did you stream?
Did you use VBR or CBR in the encoding?
Was OBS working ok ?
What kind of network were you on?

Please let us know some details.

Thanks,

Christian
ScottM  
#55 Posted : Monday, February 24, 2025 1:10:31 AM(UTC)
ScottM

Rank: Newbie

Groups: Registered
Joined: 2/20/2025(UTC)
Posts: 3
Location: Texas

I have been having these same issues for the last few months, but streaming to something other than Youtube, but same exact problem. Is the best approach to upgrade from Win10 to 11? I read the posts from others that this appears to have resolved the issues for them, getting off Win 10.

Has anyone from vMix support been able to validate this? Seems like too many people are having the same issues and there must be a clear fix that can be communicated to the community.
bpscarbrough  
#56 Posted : Monday, February 24, 2025 3:11:51 AM(UTC)
bpscarbrough

Rank: Member

Groups: Registered
Joined: 1/11/2024(UTC)
Posts: 18
United States
Location: Mississippi

Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
I had a similar problem that seems to have cleared up on it's own. However, I did try a number of things. At the time I was using 1080/60fps to YouTube and FB. I tinkered with encoders and presets. For the most part, 60 fps worked but it would sometimes stutter. It was really overkill for a church service. I switched back to 30 fps. I am running 8 mbps, AV1, p7 present for quality to YouTube and 6 mbps/h.264 to FB. I recently upgraded to a Lenovo Legion with a 4080 GPU and vMIX 28.x. And I'm also on Windows 11 Pro. I think this all started after a Windows 11 update. These presents from p5 and up do add load more than you might think. Once I dropped back to 30fps this eased up the processing.

I'm on gigabit fiber as well, so no network congestion issues. All 3 PTZoptics cameras are NDI.

We are in a rural area so ping times to youtube are in the 40 to 50 ms range.

I don't know if this helps anyone or not.
Users browsing this topic
Guest
3 Pages<123
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.