vMix Forums
»
General
»
Systems
»
Vmix Crash Problem
Rank: Newbie
Groups: Registered
Joined: 1/4/2025(UTC) Posts: 1  Location: BUENOS AIRES
|
Hi. i've got a problem with my Vmix. when I'm streaming, at a certain random moment the vmix crashes. This happens every day and I dont know why.
I just checked my logs, and the error is this one:
System.NullReferenceException: Object reference not set to an instance of an object.
en cm.s()
en System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
en System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
en System.Threading.ThreadHelper.ThreadStart()
I read in some forums that could be the stream deck. But what can i do to fix it?
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 11/14/2012(UTC) Posts: 266  Location: Finland Thanks: 130 times
Was thanked: 15 time(s) in 13 post(s)
|
vMix version number?
Windows version? Build number?
Hardware specs?
Etc..
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 12/27/2012(UTC) Posts: 5,273  Location: Belgium Thanks: 295 times
Was thanked: 965 time(s) in 799 post(s)
|
Originally Posted by: G1AN  Hi. i've got a problem with my Vmix. when I'm streaming, at a certain random moment the vmix crashes. This happens every day and I dont know why.
I read in some forums that could be the stream deck. But what can i do to fix it? I you think that might be the cause , dont use the streamdeck and see hat happens
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered
Joined: 11/15/2021(UTC) Posts: 75  Thanks: 8 times
Was thanked: 10 time(s) in 8 post(s)
|
We’ve been using Vmix with Streamdecks on several systems over years and have never had a system crash.
If you think your stream deck cause this, do the following.
change the usb port.
Use a USB hub with an external power supply (maybe the voltage at the USB port drops)
reinstall the Streamdeck software.
do an update of the firmware.
And as Doggy says, the easiest way to check, don’t use the streamdeck and see what happens.
Look for the error on Win in combination with your hardware components rather than in vmix.
I recommend contacting vmix support if errors like this occur. They can determine errors and help troubleshooting.
|
|
|
|
|
|
Rank: Administration
Groups: Administrators
Joined: 1/13/2010(UTC) Posts: 5,233 Location: Gold Coast, Australia Was thanked: 4340 time(s) in 1530 post(s)
|
For those curious, the customer reached out to support and it appears to be a general faulty computer, as all apps are crashing, not just vMix.
So not related to Streamdeck or anything. Could potentially be the stability issue on 13th/14th Gen Intel CPUs, but not confirmed at this stage.
|
 2 users thanked admin for this useful post.
|
|
|
|
vMix Forums
»
General
»
Systems
»
Vmix Crash Problem
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
Important Information:
The vMix Forums uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close
