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two-thirds local desktop capture Problem
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coop  
#1 Posted : Tuesday, February 7, 2023 11:44:59 PM(UTC)
coop

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I am running windows 11 and I have the latest version of vMix 4k. I have a two-monitor setup.

Normally, when I capture the second monitor with local desktop capture, there is no problem, but I produced a show last night, but the local desktop capture was only showing 2/3 of the screen. Any guesses as to the problem?screenshot
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mgrayeb  
#2 Posted : Tuesday, February 7, 2023 11:55:40 PM(UTC)
mgrayeb

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I can't see your attachment but I had a similar problem and here's what vMix support advised to me, which solved the issue: Check in the Windows display settings to make sure all the displays have the same resolution and that they all have the same "Scale and layout" configured as well. (We recommend 100%).

Then restart the computer and it should capture correctly.
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coop  
#3 Posted : Wednesday, February 8, 2023 9:45:11 AM(UTC)
coop

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Did not correct the problem - have not had a good experience since upgrading to windows 11.
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hellokitty  
#4 Posted : Thursday, February 9, 2023 6:28:58 PM(UTC)
hellokitty

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you could buy a cheep usb hdmi capture device, and clone a monitor to it, and re capture. thats a easy fix. like a $15 dollar device should work, depending on what resolution and framerate.
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