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BMCS  
#1 Posted : Friday, December 30, 2022 1:08:30 PM(UTC)
BMCS

Rank: Newbie

Groups: Registered
Joined: 12/30/2022(UTC)
Posts: 1
United States

Hello Loving the program but having difficulty using the ultrastudio recorder 3g. When connecting and trying to add source it give me this error please see attached picture Screenshot 2022-12-29 190411.png (105kb) downloaded 1 time(s).. Cable is thunderbolt 3 and its going into a thunderbolt 4 plug. The weird thing is its working on OBS perfectly fine so I don't what I'm doing wrong or if this is even compatible at all. Any help would be appreciated thank you in advance!
dmwkr  
#2 Posted : Friday, December 30, 2022 10:33:51 PM(UTC)
dmwkr

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Joined: 2/23/2019(UTC)
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https://www.vmix.com/kno...valid-call-error-in-vmix

Also make sure you have the latest Blackmagic drivers installed and the device is not in use by another software.
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