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GPBCTech  
#1 Posted : Thursday, March 23, 2017 7:39:28 PM(UTC)
GPBCTech

Rank: Newbie

Groups: Registered
Joined: 5/6/2015(UTC)
Posts: 3
Location: Grace Pointe Baptist Church Maryland
Good Day All,

We have been doing Facebook Live for months now and for no reason now I get the following:

Streaming Status constantly disconnects and shows a status of closed but comes right back.

The stream button never changes colors and is always red.

I ping www.facebook.com and rarely ever lose a packet.

The encoding statistics show no drops on the input or output.

A clip from the log:

Wed Mar 22 2017 19:10:20 : Session Started
Wed Mar 22 2017 19:10:20 : Video Encoding Started
Wed Mar 22 2017 19:10:20 : Audio Encoding Started
Wed Mar 22 2017 19:10:51 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:10:56 : Primary - Disconnected
Wed Mar 22 2017 19:10:59 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:11:00 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:11:00 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:11:00 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:11:32 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:11:37 : Primary - Disconnected
Wed Mar 22 2017 19:11:38 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:11:39 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:11:39 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:11:39 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:12:09 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:12:15 : Primary - Disconnected
Wed Mar 22 2017 19:12:17 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:12:18 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:12:18 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:12:18 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:12:49 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:12:54 : Primary - Disconnected
Wed Mar 22 2017 19:12:56 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:12:58 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:12:58 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:12:59 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:13:30 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:13:36 : Primary - Disconnected
Wed Mar 22 2017 19:13:37 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:13:37 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:13:37 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:13:38 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:14:09 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:14:15 : Primary - Disconnected
Wed Mar 22 2017 19:14:16 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:14:16 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:14:16 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:14:17 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start
Wed Mar 22 2017 19:14:47 : Primary - Network Status: NetConnection.Connect.Closed status
Wed Mar 22 2017 19:14:53 : Primary - Disconnected
Wed Mar 22 2017 19:14:55 : Primary - Re-establishing connection, attempt 1
Wed Mar 22 2017 19:14:55 : Primary - Reconnected to FMS/3,0,1,123
Wed Mar 22 2017 19:14:55 : Primary - Stream[10155478860180715] Status: Success
Wed Mar 22 2017 19:14:56 : Primary - Stream[10155478860180715] Status: NetStream.Publish.Start

Any help would be appreciated.

Thank You,
Grace Pointe Baptist Church Tech Team
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DWAM  
#2 Posted : Thursday, March 23, 2017 7:57:05 PM(UTC)
DWAM

Rank: Advanced Member

Groups: Registered
Joined: 3/20/2014(UTC)
Posts: 2,721
Man
France
Location: Bordeaux, France

Thanks: 243 times
Was thanked: 794 time(s) in 589 post(s)
Hi

it seems it is exactly the same issue than this:
https://forums.vmix.com/....aspx?g=posts&t=9742

Could you try another encoder, like FMLE or OBS, just to check if it's related to vMix or not?
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fLipz  
#3 Posted : Thursday, March 23, 2017 9:06:55 PM(UTC)
fLipz

Rank: Newbie

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Joined: 10/18/2016(UTC)
Posts: 9
Man

Thanks: 8 times
Was thanked: 1 time(s) in 1 post(s)
DWAM wrote:
Hi

it seems it is exactly the same issue than this:
https://forums.vmix.com/....aspx?g=posts&t=9742

Could you try another encoder, like FMLE or OBS, just to check if it's related to vMix or not?


i too experienced the intermittent connection from Facebook Live since March 21 - March 23

i think the problem is from FB Server Side.
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