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ClaudiuCiprian  
#1 Posted : Sunday, May 27, 2018 6:40:54 AM(UTC)
ClaudiuCiprian

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Joined: 4/1/2017(UTC)
Posts: 14
Location: Bucharest

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Hi Guys,

I have just acquired a Magewell USB SDI Gen 2 capture card to use it with vMix installed on my notebook (Acer Predator 17) and I can not get video in the vMix but only audio. To be noted that:
- I tried on my other vMix systems (3 of them), desktop based, and it works perfect
- The capture card and the video signal are visible in Skype and in VLC on notebook but not in vMix
- I closed all applications that could keep the USB port busy
- After I add the USB SDI source in vMix and, as I said, I am getting only audio, if I try to reset the input I am getting the following error "Capture device could not be loaded".

Any idea?

Thank you,
Claudiu
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