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demisoski  
#1 Posted : Friday, January 14, 2022 1:58:58 AM(UTC)
demisoski

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Macedonia
Location: STRUGA

Hi.

When i try to connect to facebook, i got this error on browser page: https://www.vmixcloud.co...-b660-917cd72b962f"

Thankş for any help.
lindend  
#2 Posted : Saturday, January 15, 2022 10:47:45 PM(UTC)
lindend

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After about a year of using vMix w/FB, we got logged out and can't log back in.

The error we see is

App Not Setup

This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions.


And this appears to be with the vMix Cloud app.
sdur  
#3 Posted : Saturday, January 15, 2022 11:12:02 PM(UTC)
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I've just now experienced this error as well, after streaming to facebook with Vmix for more than 1 year. Pretty much 24/7. Scanner feed. Nothing changed in my system or configuration, just out of the blue when i went to restart my facebook stream i'm unable to log in and get the same message. Vmix 24.
admin  
#4 Posted : Saturday, January 15, 2022 11:18:41 PM(UTC)
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thanks 4 users thanked admin for this useful post.
doggy on 1/15/2022(UTC), eduardocfs on 1/16/2022(UTC), Godiva14 on 1/17/2022(UTC), KevinRaihala on 1/17/2022(UTC)
edgar_c4  
#5 Posted : Sunday, January 16, 2022 1:44:40 AM(UTC)
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At this moment I don't know what is worse, if the fact of not being able to do automatic transmissions on facebook or that none of the uploaded videos appear. plop!
doggy  
#6 Posted : Sunday, January 16, 2022 1:52:48 AM(UTC)
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Originally Posted by: edgar_c4 Go to Quoted Post
At this moment I don't know what is worse, if the fact of not being able to do automatic transmissions on facebook or that none of the uploaded videos appear. plop!


The latter as one can always go manual to FB (as mentioned on the status page;-)
sonchengchon  
#7 Posted : Sunday, January 16, 2022 2:17:34 AM(UTC)
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All my Live Streaming files via vMix deleted from Facebook? What causes this problem?
doggy  
#8 Posted : Sunday, January 16, 2022 2:21:14 AM(UTC)
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Originally Posted by: sonchengchon Go to Quoted Post
All my Live Streaming files via vMix deleted from Facebook? What causes this problem?


Always good idea to check (search)
Appear to be related to
https://forums.vmix.com/...lem-connection#post98939
FBCsoundbooth  
#9 Posted : Sunday, January 16, 2022 3:08:35 AM(UTC)
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Originally Posted by: doggy Go to Quoted Post
Originally Posted by: sonchengchon Go to Quoted Post
All my Live Streaming files via vMix deleted from Facebook? What causes this problem?


Always good idea to check (search)
Appear to be related to
https://forums.vmix.com/...lem-connection#post98939


That doesn’t explain why the past 2 years of streamed services and events are gone. If Facebook was going to start removing our stuff, they should have sent notice so people could download and save.
doggy  
#10 Posted : Sunday, January 16, 2022 3:31:15 AM(UTC)
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Originally Posted by: FBCsoundbooth Go to Quoted Post


That doesn’t explain why the past 2 years of streamed services and events are gone. If Facebook was going to start removing our stuff, they should have sent notice so people could download and save.


it has been mentioned all over the net that it appears to be related.

a Warning ? we are dealing with Facebook here, have they ever ?
wfugate  
#11 Posted : Sunday, January 16, 2022 7:22:07 AM(UTC)
wfugate

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Same here, 2 years of events, about 120 I'd guess just disappeared. I have noticed that the FB insights still has all the stats though. So I guess we all will just have to wait to see whether Facebook decides to even respond to vMix.
John Bartkus  
#12 Posted : Sunday, January 16, 2022 9:24:24 AM(UTC)
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Same issue - Can't stream from VMix to facebook and 100+ videos missing on Facebook (those that had been streamed to FB from VMix). I've reported to FB and hope VMix Team can also escalate this issue - as I'm more worried now about getting content back!! Thanks, John.
pastorhealer  
#13 Posted : Sunday, January 16, 2022 11:08:28 AM(UTC)
pastorhealer

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We have been streaming each weekend for two years with no issues. Last night, we tried to start streaming with Facebook and got different messages.

One message said, "App not set up"

Yet when I went into our facebook page, Vmix was listed in the apps

I found a thread on the forum here that said to delete the app and try logging in again. We tried that and get the same message. Now we can't figure
out where to add the app in facebook or how

We could really use some expertise in getting us going again. Thanks

PS; We did nothing in the settings to cause this.

Ver 24.0.0.72x64
FBCsoundbooth  
#14 Posted : Sunday, January 16, 2022 11:09:27 AM(UTC)
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Everyone needs to send problem reports to Facebook. Enough that they realize the number of people they impacted with this.
FBCsoundbooth  
#15 Posted : Sunday, January 16, 2022 11:13:02 AM(UTC)
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This is Facebook’s doing. Everyone that streams using vmix facebook destination has been effected. We had been streaming for more than 2 years.. everything we streamed with vmix is now gone from our page. Send a problem report to Facebook. I doubt they will reply. But hopefully if enough people report it, they will fix it.
mpdagostino  
#16 Posted : Sunday, January 16, 2022 11:29:43 AM(UTC)
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Same here. Trouble with Facebook today. Same message as others. What can be done?
vmixsupport  
#17 Posted : Sunday, January 16, 2022 12:33:34 PM(UTC)
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Hi Everyone,
Also already mentioned above, make sure to check our Service Status page in regards to the facebook streaming issue which explains it:
https://status.vmix.com/

In the meantime, users can stream manually to Facebook via Custom RTMP Server using the instructions below:

https://www.vmix.com/knowledgebase/article.aspx/272/streaming-to-facebook-live-manually-using-custom-rtmp-server

Updates will be provided on our service status page as we receive them.

Any old live streams on your Facebook page that have disappeared may have expired as this seems to be something Facebook are doing now. But do note this is done by Facebook and not related to vMix at all.
thanks 4 users thanked vmixsupport for this useful post.
eduardocfs on 1/16/2022(UTC), melody on 1/16/2022(UTC), 1umc on 1/17/2022(UTC), Simsyuk on 1/17/2022(UTC)
melody  
#18 Posted : Sunday, January 16, 2022 10:12:19 PM(UTC)
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hello all,

from times to times, someone who works on facebook "woke up in the morning and said: today we gonna wreck our dns redirections and tomorow the live streams, just to have something to do next months..."

out of jokes... this will be fixed, obviously, but realy anoying also.

cheers,

melody
thanks 1 user thanked melody for this useful post.
clc on 1/17/2022(UTC)
clc  
#19 Posted : Monday, January 17, 2022 2:16:34 AM(UTC)
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Originally Posted by: vmixsupport Go to Quoted Post
Hi Everyone,

Any old live streams on your Facebook page that have disappeared may have expired as this seems to be something Facebook are doing now. But do note this is done by Facebook and not related to vMix at all.

Not really true. Only livestreams via vmix have been deleted. All of our webcam live videos are still there. Hope you find a solution.

John Bartkus  
#20 Posted : Monday, January 17, 2022 2:23:39 AM(UTC)
John Bartkus

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Originally Posted by: clc Go to Quoted Post
Originally Posted by: vmixsupport Go to Quoted Post
Hi Everyone,

Any old live streams on your Facebook page that have disappeared may have expired as this seems to be something Facebook are doing now. But do note this is done by Facebook and not related to vMix at all.

Not really true. Only livestreams via vmix have been deleted. All of our webcam live videos are still there. Hope you find a solution.


Agreed - only my livestreams via VMix have been deleted. Other webcam/direct livestreams (older & newer) are still there. I've received no response from Facebook on my problem report. Appreciate all you can do to help escalate.

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