logo

Live Production Software Forums

www.vmix.com

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error
Can't get a caller on my screen
Options
Go to last post Go to first unread
Previous Topic Next Topic
brezz  
#1 Posted : Tuesday, June 26, 2018 1:07:01 PM(UTC)
brezz

Rank: Newbie

Groups: Registered
Joined: 6/26/2018(UTC)
Posts: 3
Location: New York
I love VMix but I had an issue today. I think I am missing a step

I have done a few video interviews seamlessly. Today however when the caller entered his password and name he saw himself on his VMix blue screen, but I did not get the call on mine.

Is there a step I am forgetting?

Any assistance would be deeply appreciated!

Jeff
Back to top

Wanna join the discussion?! Login to your vMix Forums forum account, or Register a new forum account.
Back to top  
TuesdaysLive  
#2 Posted : Tuesday, June 26, 2018 2:49:13 PM(UTC)
TuesdaysLive

Rank: Advanced Member

Groups: Registered
Joined: 12/10/2017(UTC)
Posts: 96
United States

Thanks: 13 times
Was thanked: 15 time(s) in 13 post(s)
Checking the 'Call Manager' did you see that the caller was connected?
It may have been that a typo was made in the URL for the caller password.
Back to top
WWW
brezz  
#3 Posted : Tuesday, June 26, 2018 2:57:07 PM(UTC)
brezz

Rank: Newbie

Groups: Registered
Joined: 6/26/2018(UTC)
Posts: 3
Location: New York
We tried changing the URL and password a couple of times but no luck.
Back to top
TuesdaysLive  
#4 Posted : Tuesday, June 26, 2018 3:43:29 PM(UTC)
TuesdaysLive

Rank: Advanced Member

Groups: Registered
Joined: 12/10/2017(UTC)
Posts: 96
United States

Thanks: 13 times
Was thanked: 15 time(s) in 13 post(s)
Checking the 'Call Manager' did you see that the caller was connected?
Back to top
WWW
brezz  
#5 Posted : Wednesday, June 27, 2018 9:26:57 PM(UTC)
brezz

Rank: Newbie

Groups: Registered
Joined: 6/26/2018(UTC)
Posts: 3
Location: New York
Yes it was. Green all the way but no picture or audio on either end.

Thanks for the help!

Jeff
Back to top
TuesdaysLive  
#6 Posted : Wednesday, June 27, 2018 10:20:36 PM(UTC)
TuesdaysLive

Rank: Advanced Member

Groups: Registered
Joined: 12/10/2017(UTC)
Posts: 96
United States

Thanks: 13 times
Was thanked: 15 time(s) in 13 post(s)
brezz wrote:
no picture or audio on either end.


Thanks for the additional info, Jeff.

No picture, or audio, may be an issue wherein the browser isn't connected to the camera, or microphone. Normally, when one connects they need to provide permission for the browser to access the camera and microphone.
What browser was your guest using?
Back to top
WWW
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Privacy Policy | Powered by YAF.NET | YAF.NET © 2003-2024, Yet Another Forum.NET
This page was generated in 0.104 seconds.