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AlanZ  
#21 Posted : Saturday, September 9, 2017 10:11:19 PM(UTC)
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I will try to replicate the error after our event in the morning. I only need it stable for a few hours, then I can play.
dmitry_sdm  
#22 Posted : Sunday, September 10, 2017 3:20:14 AM(UTC)
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admin wrote:
dmitry_sdm wrote:
Bug:
In 20 version i can't see A snd B channel buttons in Audio Mixer.
Buttons appears when i choose enable in device list, but not appears when i choose real device :(


Hi,

The buttons will now only appear if the bus is correctly enabled.
If you select an audio device that is already being used by a different audio output, that might be why it doesn't
appear as it is not actually being enabled. (So selecting the same speakers output for both Master and A or B won't work for example).

Regards,

Martin
vMix


I use this card
https://us.focusrite.com...nterfaces/scarlett-18i20
now i want:
1-2 outputs - for master
3-4 outputs - for headphones
5-6 output - for A
also i need B, but option "enable" and ndi output sufficent
in 19 version this working correctly :)

screenshots will be available in monday..
admin  
#23 Posted : Sunday, September 10, 2017 4:57:13 AM(UTC)
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Hi Dmitry,

The only change we made was to hide the A or B buttons when that mix wasn't really enabled.
It may have appeared to work in 19, but the recordings or outputs using that bus would have all been silence!
(This is why we added the auto hide feature, to avoid operators accidentally recording a particular audio bus that wasn't really enabled).

Regards,

Martin
vMix
xaver  
#24 Posted : Sunday, September 10, 2017 5:50:25 AM(UTC)
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porblems with TCP Connection

in the HTTP API I send
api?Function=SetVolume&Value=6&Input=2

if I try it in the TCP IP with

FUNCTION SetVolume&Value=6&Input=2 (and \r\n)

i get
FUNCTION ER Invalid Parameters.

FUNCTION CUT
or
FUNCTION Fade Duration=1000

is working

FUNCTION SetVolume Value=6 Input=2
not working

what I'm doing wrong?
admin  
#25 Posted : Sunday, September 10, 2017 5:57:14 AM(UTC)
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There needs to be a space between the function name and the parameters when using the API.
For example:

FUNCTION SetVolume Value=50&Input=2
thanks 1 user thanked admin for this useful post.
xaver on 9/10/2017(UTC)
admin  
#26 Posted : Sunday, September 10, 2017 5:59:27 AM(UTC)
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I've also updated the TCP API Tally documentation, as it incorrectly stated
the number 3 was for preview + program. Instead it will only show either Preview or Program but not both
to match the existing tally functionality of vMix.

If developers need the preview information when an input is in program. (such as in order to implement
a preview/program row in a hardware controller without using Activators) drop a request in the Feature Requests forum
as we do plan to expand the number of events available in the TCP API based on customer feedback.

Regards,

Martin
vMix
xaver  
#27 Posted : Sunday, September 10, 2017 11:29:41 AM(UTC)
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admin wrote:
I've also updated the TCP API Tally documentation, as it incorrectly stated
the number 3 was for preview + program. Instead it will only show either Preview or Program but not both
to match the existing tally functionality of vMix.

If developers need the preview information when an input is in program. (such as in order to implement
a preview/program row in a hardware controller without using Activators) drop a request in the Feature Requests forum
as we do plan to expand the number of events available in the TCP API based on customer feedback.

Regards,

Martin
vMix

I'm struggling with the Tally

3 Inputs

1 to Program
2 to Preview
3 Off

I get "TALLY OK 120" (that's OK)

now press the Overlaybutton 1 on Input 1
I get "TALLY OK 220" (which meens Input 1 has PREVIEW)
that's wrong, because it has program and overlay

I think it would be much better (as descripted in the "old" Help)

1 = Program
2 = Preview
3 = Program+Preview

and if a Input goes to Overlay
4 = Overlay
OPL  
#28 Posted : Sunday, September 10, 2017 9:05:43 PM(UTC)
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Has anyone noticed much higher CPU usage in 20?
multiple of our systems have had the CPU getting maxed (they use to get no more than 50%) when we swapped over and updated to 20.

Some are I5.I7, even a xeon having issues? may have to downgrade back to 19.

admin  
#29 Posted : Monday, September 11, 2017 2:12:01 AM(UTC)
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OPL wrote:
Has anyone noticed much higher CPU usage in 20?
multiple of our systems have had the CPU getting maxed (they use to get no more than 50%) when we swapped over and updated to 20.

Some are I5.I7, even a xeon having issues? may have to downgrade back to 19.



We see a couple of cases like this each time we release a new version of vMix.
While it is possible there is a bug, usually it is caused by a settings issue where by
something like the recording format is different to before, and therefore using a lot more CPU as a result.

You can install vMix 19 again by finding the download link about half way down the download page
and compare, and if you are absolutely sure both the preset and the settings being used are identical, please
go to Settings -> About click Send Support Report and drop us an email at info@vmix.com.au

http://www.vmix.com/software/download.aspx




AlanZ  
#30 Posted : Tuesday, September 12, 2017 11:15:21 PM(UTC)
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AlanZ wrote:
I will try to replicate the error after our event in the morning. I only need it stable for a few hours, then I can play.


It appears that the issue was related to a particular saved input. After deleting and recreating the input for a Logitech c925e, the issue seems to have been resolved. Stuttering and freezing of the camera, and the memory corruption have not returned. I will leave vMix up over night, and see if there is any change in the morning.
dmitry_sdm  
#31 Posted : Wednesday, September 13, 2017 8:10:56 AM(UTC)
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admin wrote:
Hi Dmitry,

The only change we made was to hide the A or B buttons when that mix wasn't really enabled.
It may have appeared to work in 19, but the recordings or outputs using that bus would have all been silence!
(This is why we added the auto hide feature, to avoid operators accidentally recording a particular audio bus that wasn't really enabled).

Regards,

Martin
vMix


This was fixed after reinstall all ( windows included )
OPL  
#32 Posted : Thursday, September 14, 2017 9:59:26 PM(UTC)
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admin wrote:


We see a couple of cases like this each time we release a new version of vMix.
While it is possible there is a bug, usually it is caused by a settings issue where by
something like the recording format is different to before, and therefore using a lot more CPU as a result.

You can install vMix 19 again by finding the download link about half way down the download page
and compare, and if you are absolutely sure both the preset and the settings being used are identical, please
go to Settings -> About click Send Support Report and drop us an email at info@vmix.com.au

http://www.vmix.com/software/download.aspx






I'm trying to see it right now and see if theres a difference, oddly enough we didn't have issues with the 20 preview.
EDIT: Much lower cpu usage and nothing in the settings / preset is changed, very weird.
lbgaus  
#33 Posted : Thursday, September 14, 2017 11:38:27 PM(UTC)
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Hi there,

UserPostedImage

Seem to have run into an issue with vMix 20 whereas there was no problem in vMix 19. When adding any MP4 clip, the software crashes. (The preview window shows the gray UI, not black video, the position and duration along with the timeline do show) The only error I find in the Event Log reads as follows:

Quote:
Faulting application name: vMix64.exe, version: 20.0.0.27, time stamp: 0x59affb7d
Faulting module name: ntdll.dll, version: 6.2.14393.1532, time stamp: 0x5965abad
Exception code: 0xc0000005
Fault offset: 0x0000000000030d97
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15


I am happy to answer any questions. My basic system info: Windows 10 (1607), Intel Core i7 3770S, 8GB RAM, AMD Radeon HD 7650A.
The performance settings page has everything unchecked. I can add a clip of a different format (e.g. .asf) and the software does not crash.

Also, I submitted a support report just now in case that is helpful. This PC is my work desktop, I just use it for screen recording and have a basic license for it. I have not tried version 20 on any of the other systems I have in production as of now.

Thanks for your time and attention.
admin  
#34 Posted : Friday, September 15, 2017 2:58:23 AM(UTC)
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Please drop us an email to info@vmix.com.au we will probably need to TeamViewer in to see what is happening.

For those experiencing high CPU usage, we have noticed that Windows Defender will immediately start scanning all the files
in vMix after installation that can result in very high CPU usage for a while in the background, this may be
what some users are seeing. It goes away after a while and usually after a reboot.

OPL  
#35 Posted : Friday, September 15, 2017 2:37:04 PM(UTC)
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admin wrote:
Please drop us an email to info@vmix.com.au we will probably need to TeamViewer in to see what is happening.

For those experiencing high CPU usage, we have noticed that Windows Defender will immediately start scanning all the files
in vMix after installation that can result in very high CPU usage for a while in the background, this may be
what some users are seeing. It goes away after a while and usually after a reboot.



I saw this on a laptop actually back on 19, it would never stop and i had to remove defender completely in order to use that comp. For now 19 is fine for us but would like to go back to 20 once its sorted out a little more.
dark_ata  
#36 Posted : Saturday, September 16, 2017 12:13:24 PM(UTC)
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in vmix 2x not work fullscreen change to multiview or any source only output, i try change in fullscreen between output and preview windows and in output setting. i try in vmix 19 and work fine.
jet  
#37 Posted : Saturday, September 16, 2017 12:53:41 PM(UTC)
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Every now and then Ticker input is not loaded correctly and the text that was in the text field is replaced by gibberish.

This happens at least with "Last" function.

jet attached the following image(s):
vMixTicker-bug.png (39kb) downloaded 0 time(s).

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admin  
#38 Posted : Saturday, September 16, 2017 2:44:33 PM(UTC)
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dark_ata wrote:
in vmix 2x not work fullscreen change to multiview or any source only output, i try change in fullscreen between output and preview windows and in output setting. i try in vmix 19 and work fine.


Can you describe in more detail? I can switch between the different sources for Fullscreen in vMix 20 here.
admin  
#39 Posted : Saturday, September 16, 2017 2:45:25 PM(UTC)
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jet wrote:
Every now and then Ticker input is not loaded correctly and the text that was in the text field is replaced by gibberish.

This happens at least with "Last" function.



Due to XAML limitations, the text contents of a title template cannot be saved while it is moving.
So pause the ticker before saving the preset and it will be fine.
Curt M  
#40 Posted : Sunday, September 17, 2017 3:54:03 PM(UTC)
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Output Streaming quality #1 is locked in H.264 1920x1080 1080p, with no access to the sprocket to change this function. I can set the stream quality for destinations 2 and 3 (or select to use same as #1) fine.

Some of my work has to be done at 720p for two outputs due to bandwidth up at location. I can use 2 & 3 and go to "None" on #1. but then it elminates my ability to use 3 streams if I'd like to, unless I have more bandwidth

I've looked in the big Setting page, and this condition of quality setting does not change, even with changes to display options.

Am I missing something?

Thanks in advance
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