logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
hellokitty  
#1 Posted : Wednesday, June 13, 2018 11:03:32 AM(UTC)
hellokitty

Rank: Advanced Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 135
Location: Seattle Wa

Thanks: 16 times
Was thanked: 14 time(s) in 13 post(s)
I un installed and re-installed and changed my bios to turn off secure boot. The drivers install but none of the applications will start. windows 10 pro build 1803 X99 Ndi Tools worked prior.
mavik  
#2 Posted : Wednesday, June 13, 2018 3:45:41 PM(UTC)
mavik

Rank: Advanced Member

Groups: Registered
Joined: 4/23/2017(UTC)
Posts: 1,126
Man
Location: Germany

Thanks: 3 times
Was thanked: 164 time(s) in 146 post(s)
I installed the 3.5 tools as well and I could ingest a connect spark after that. SO works at my end. Just to clarify that it might be more a local issue that you have.
hellokitty  
#3 Posted : Wednesday, June 13, 2018 8:37:25 PM(UTC)
hellokitty

Rank: Advanced Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 135
Location: Seattle Wa

Thanks: 16 times
Was thanked: 14 time(s) in 13 post(s)
yeh it installs and works on my other Z270 system. i just re-installed windows recently, i dont want to have to do it again.
hellokitty  
#4 Posted : Wednesday, June 13, 2018 8:41:04 PM(UTC)
hellokitty

Rank: Advanced Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 135
Location: Seattle Wa

Thanks: 16 times
Was thanked: 14 time(s) in 13 post(s)
test patterns and access manager and virtual camera are working, but studio monitor and scan converter nothing.
kane  
#5 Posted : Thursday, June 14, 2018 12:43:37 PM(UTC)
kane

Rank: Advanced Member

Groups: Registered
Joined: 3/24/2016(UTC)
Posts: 331
Location: Chicago, IL

Was thanked: 143 time(s) in 94 post(s)
Is the system in question a laptop with multiple GPUs?

If so, you probably have to direct NDI Scan Converter to one of the GPU's. On my laptop it was the Intel, not the nVidia. What model GPU is in the system, some old GPU chips might work on Windows 10, but not have the capabilities to support the GPGPU processing needed.

In those cases you will have to use the old NDI Scan Converter which you can still get by downloading NDI Tools Portable.

Kane Peterson
NewTek
hellokitty  
#6 Posted : Thursday, June 14, 2018 10:23:58 PM(UTC)
hellokitty

Rank: Advanced Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 135
Location: Seattle Wa

Thanks: 16 times
Was thanked: 14 time(s) in 13 post(s)
no 1080ti x99 board I7 5930K 64gig ram
livepad  
#7 Posted : Friday, June 15, 2018 5:01:47 AM(UTC)
livepad

Rank: Advanced Member

Groups: Registered
Joined: 3/31/2016(UTC)
Posts: 126
Location: london

Thanks: 2 times
Was thanked: 46 time(s) in 32 post(s)
Just for reference in this thread, we have determined that some parts of the NDI 3.5 *applications* from NewTek for Windows may require OpenGL 4.5 and DirectX 11 and possibly at least 2GB of GPU memory.

You can check your own system by downloading GPUZ
https://www.techpowerup.com/gpuz/

The requirements above are specific to those applications themselves, generally for getting image from the screen or to the screen or for compositing on the GPU.

It's important to clarify that none of this is fundamental to NDI itself which does not require *any* GPU, only a couple of fairly basic features in the CPU.

thanks 1 user thanked livepad for this useful post.
stevespaw on 6/15/2018(UTC)
hellokitty  
#8 Posted : Tuesday, June 19, 2018 10:43:21 PM(UTC)
hellokitty

Rank: Advanced Member

Groups: Registered
Joined: 8/29/2015(UTC)
Posts: 135
Location: Seattle Wa

Thanks: 16 times
Was thanked: 14 time(s) in 13 post(s)
well i solved it, SONIC STUDIO/SONIC RADAR II "asus software" was the problem and also, dont have your audio set Higher than 16bit 48000hz. Found this out after re-installing windows. those 2 programs are part of there audio drivers for my board. https://www.asus.com/us/...ds/RAMPAGE_V_EXTREMEU31/
zenvideo  
#9 Posted : Wednesday, June 20, 2018 2:22:03 AM(UTC)
zenvideo

Rank: Advanced Member

Groups: Registered
Joined: 5/13/2014(UTC)
Posts: 514
Man
United Kingdom
Location: Manchester, UK

Thanks: 2 times
Was thanked: 183 time(s) in 130 post(s)
hellokitty wrote:
well i solved it, SONIC STUDIO/SONIC RADAR II "asus software" was the problem and also, dont have your audio set Higher than 16bit 48000hz. Found this out after re-installing windows. those 2 programs are part of there audio drivers for my board. https://www.asus.com/us/...ds/RAMPAGE_V_EXTREMEU31/

That's interesting that it should be related to audio software. When I first received the NDI 3.5 beta I had a problem with my NDI software crashing if I used the v3.5 "Processing.NDI" DLL, and that turned out to be a conflict with the Nahimic audio software that was pre-installed on my MSI laptop. Updating to a newer version of Nahimic cured it, but at the time it was an unexpected conflict.
lael  
#10 Posted : Friday, June 29, 2018 9:29:39 PM(UTC)
lael

Rank: Advanced Member

Groups: Registered
Joined: 2/18/2017(UTC)
Posts: 75

Thanks: 22 times
Was thanked: 4 time(s) in 4 post(s)
Not much to add to this, but really impressed with the new scan converter compared to the previous version.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.