logo

Live Production Software Forums


Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
oakwood99  
#1 Posted : Friday, November 24, 2017 11:50:31 AM(UTC)
oakwood99

Rank: Newbie

Groups: Registered
Joined: 11/24/2017(UTC)
Posts: 1
Location: Leeds

Hi,

I recently updated V-Mix to 20.0.0.42 from the previous version. Previously I was running my GH4 4K through the epiphan video AV.IO 4K with great results. My setup hasn't changed or the camera settings. All that has changed is, the updated to V-Mix. Is this video capture hardware still supported? I get the following error when setting up the camera:

Quote:
AddNewinput
Capture Device is Not Suported. Device Reported the following; Capture


Thanks
oakwood99 attached the following image(s):
IMG_5454.JPG (96kb) downloaded 2 time(s).

You cannot view/download attachments. Try to login or register.
admin  
#2 Posted : Tuesday, November 28, 2017 8:58:36 PM(UTC)
admin

Rank: Administration

Groups: Administrators
Joined: 1/13/2010(UTC)
Posts: 5,149
Man
Location: Gold Coast, Australia

Was thanked: 4145 time(s) in 1490 post(s)
Hi,

I can confirm no capture changes have been made in the latest vMix update.
The error indicates the AV.IO 4K is not accepting connections for some reason, try
loading it into something like VLC to see if there isn't an issue with the device.

Also try a different USB port if possible.

Regards,

Martin
vMix
RobLambert  
#3 Posted : Saturday, December 2, 2017 10:56:14 AM(UTC)
RobLambert

Rank: Advanced Member

Groups: Registered
Joined: 6/2/2017(UTC)
Posts: 86
Location: Belize

Thanks: 99 times
Was thanked: 5 time(s) in 5 post(s)
Did this get figured out! I was thinking of getting the exact same dongle.

Thank you very much.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.