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stigaard  
#21 Posted : Sunday, August 7, 2016 1:42:12 PM(UTC)
stigaard

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SportsNetUSA.net wrote:
Perhaps you could send Elgato support an e-mail asking about 50p.


Yes - I did that right after my post :-) So hopefully we'll get an answer in a day or two..
stigaard  
#22 Posted : Saturday, August 13, 2016 7:09:38 AM(UTC)
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I've (finally) got answer from the support, and they say:

Quote:
Hi Jens,

I heard back from our advanced support team and they gave me the following information:
* 1080p50 should be possible. But not for the live-stream (that's limited to p30)! Just recording.
* The software will have to be set at 60 FPS.
* If you're going to be overlaying additional images or videos, you'll need a higher end computer. (A 2nd generation i7 running at 2.0 GHz or better.)

Thank you again for contacting Elgato Systems; please let us know if there's anything else we can do for you.
David.W

Elgato Systems Technical Support


Also - I've personally bought the HD60 S, and tested it with vMix - It works with p50 and p25 :-)
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champ413  
#23 Posted : Thursday, May 4, 2017 7:48:22 PM(UTC)
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I have the HD Pro internal card and have the same issue as the original poster.
joaopott  
#24 Posted : Thursday, May 4, 2017 10:15:27 PM(UTC)
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Hi There,

I had the same problem with one PC... that got me crazy... I selected 1080/60 for the input and right after adding it, it showed 1280x720!

After reinstalling EVERYTHING (even Windows 10), I changed PCI slots and it worked! I tested all slots and ONE worked!!
So I guess it is a limitation/issue/problem with the motherboard.

In this particular setup (this is the Replay machine, the production one uses decklink quad 2) I have a asus x99 + i7 5930k + gtx 980 Ti + 32 Gb RAM.

I do not remember which slot I am using now, but I ll check tomorrow in the studio and update this post.

Anyway now I get 1080/60 without any issues (30+ days already)

I hope this info helps...

Cheers
thanks 1 user thanked joaopott for this useful post.
stigaard on 5/6/2017(UTC)
rinaldo  
#25 Posted : Tuesday, July 18, 2017 10:10:38 AM(UTC)
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Same problem here. HD60S doesn't work on my 2 vMix machines!

One is with MSI X99M Power and the other MSI Z270 Gaming 7.

When I select 1080i 50 in vMix it reduce @ 1280x720 UYVY, otherwise on GameCapture HD software I can reach 1080i 50, 1080p50, 1080p60, etc..

Any news?
art23  
#26 Posted : Monday, July 24, 2017 1:44:32 PM(UTC)
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